7.11
Tips for Avoiding Jams
By selecting correct print media types and loading them
properly, you should be able to avoid most jams. If jams
occur, follow the steps outlined in “Clearing Jams” on
page 7.7. If jams occur frequently, make sure you are
following these tips to avoid jams.
• Follow the procedures in “Loading Print Media” on page
2.5 to load the print media properly. Make sure the
adjustable guides are positioned correctly.
• Do not overload the automatic input tray. Make sure the
print media is under the capacity mark on the inside of
the tray.
• Do not remove print media from the input tray while jobs
are printing.
• Flex, fan and straighten the print media before loading it.
• Do not load wrinkled, creased, damp or highly curled
print media.
• Do not mix print media types in the input tray.
• Use only recommended print media. See “Print Media
Specifications” on page A.3.
• Make sure that the recommended print side is facing up
when loading the print media in both input trays.
• Keep print media stored in an acceptable environment.
See “Printer and Print Media Storage Environment” on
page A.7.
Clearing Jams
TROUBLESHOOTING
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