Lexmark E352DN User Manual

Solving print quality problems
55
Troubleshooting
Solving print quality problems
The information in the following table may help you solve print quality problems. If these suggestions do not correct the
problem, call for service. You may have a printer part that requires adjustment or replacement.
Problem Action
Print is too light. • The toner in the toner cartridge may be low.
• Change the Toner Darkness setting in the Quality menu.
• Change the Brightness setting in the Quality menu.
• Change the Contrast setting in the Quality menu.
• If you are printing on an uneven print surface, change the Paper Weight and Paper
Texture settings in the Paper menu.
• Verify the correct print media is being used.
Toner smears, or print
comes off the page.
• If you are printing on an uneven print surface, change the Paper Weight and Paper
Texture settings in the Paper menu.
• Verify the print media is within the printer specifications. For more details, see
Understanding print media guidelines on page10.
If the problem continues, contact the Lexmark Customer Support Center at
http://support.lexmark.com.
Toner appears on the
back of the printed page.
Toner is on the transfer roll. To help prevent this, do not load print media that is smaller
than the page size of the job to be printed.
Open and close the front door to run the printer setup cycle and clean the transfer roll.
Toner fog or background
shading appears on the
page.
• Check the photoconductor kit to make sure it is installed correctly.
• Replace the photoconductor kit.

Lexmark E352DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 2400 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Internal memory	32 MB
Maximum internal memory	160 MB
Sound pressure level (printing)	52 dB
Total input capacity	250 sheets
Maximum input capacity	800 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	210 x 297 mm
Media weight (tray 1)	80 gsm
Paper tray media types	Envelopes, Labels, Plain paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk, TCP/IP IPv6
Compatible operating systems	Mac OS X Mac OS 9.x Citrix MetaFrame Linux Microsoft Windows 2000, NT, Me, XP, Server 2003, 98, Vista Novell UNIX
Maximum duty cycle	80000 pages per month
Sustainability certificates	ENERGY STAR
Operating altitude	0 - 2500 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	FCC Class B, UL 60950-1, U.S. FDA, IEC 320-1, CSA, ICES Class B, CE Class B, CB IEC 60950-1, IEC 60825-1, GS (TÜV), SEMKO, UL AR, CS, TÜV Rh, N Mark, ACA C-tick Class B, CCC Class B, BSMI Class B, MIC, EK Mark, PSB

Weight and Dimensions

Dimensions (WxDxH)	396 x 359 x 259.5 mm