Lexmark M5270 Service Manual

Action Yes No
Step 5
Perform a print test.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (fuser exit) late-leaving jam service check
Action Yes No
Step 1
Check the rear door for damage. Make sure that the rear door
properly closes.
Is the rear door functional and free of damage?
Go to step 3. Go to step 2.
Step 2
Replace the rear door. See
“Rear door removal” on page 449.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the fuser for damage and life expiration.
Is the fuser damaged or has it reached end of life?
Go to step 4. Go to step 5.
Step 4
Replace the fuser. See
“Fuser removal” on page 452.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b Find the sensor (Fuser exit).
Does the sensor status change while toggling the sensor?
Go to step 9. Go to step 6.
Step 6
a Remove the right cover. See “Right cover removal” on
page 420.
b Check the cable J60 on the controller board for proper
connection.
Is the cable properly connected?
Go to step 8. Go to step 7.
Step 7
Reseat the cable, and then perform a print test.
Does the problem remain?
Go to step 8. The problem is
solved.
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Diagnostics and troubleshooting
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Lexmark M5270 Specifications

General

Print Resolution	1200 x 1200 dpi
Processor Speed	1.2 GHz
Print Technology	Laser
Standard Memory	1 GB
Maximum Memory	4 GB
Standard Input Capacity	550 sheets
Connectivity	Ethernet, USB, Wireless
Hard Disk	Option available
Recommended Monthly Page Volume	5, 000 to 50, 000 pages
Network Protocol	TCP/IP, IPv4, IPv6
Printable Area	8.5 x 14 inches
Paper Handling Input, Standard	550 sheets
Paper Handling Output, Standard	250 sheets
Media Types Supported	Card Stock, Envelopes, Paper Labels, Plain Paper, Transparencies
Media Sizes Supported	Letter, Legal, Executive, A4, A5, B5, Envelopes
Standard Ports	USB 2.0, Gigabit Ethernet
Maximum Paper Size	8.5 x 14 inches
Operating System Compatibility	Windows, Linux, Mac OS X
Duplex Printing	Standard