96y errors........................................................................................................................................................105
97y errors........................................................................................................................................................106
98y errors........................................................................................................................................................106
99y errors........................................................................................................................................................107
Base printer symptoms...................................................................................................................................107
Dead machine service check...........................................................................................................................107
Controller board service check .......................................................................................................................108
Control panel button service check ................................................................................................................109
Control panel service check ............................................................................................................................110
Toner starvation service check .......................................................................................................................110
USB print service check...................................................................................................................................111
Network service check....................................................................................................................................112
Input option hardware errors...............................................................................................................115
3yy error messages .........................................................................................................................................115
Option tray pick/lift motor service check .......................................................................................................117
Option tray separator/pass through motor service check..............................................................................117
Option tray ACM motor service check............................................................................................................118
Option tray controller card service check.......................................................................................................118
Service menus..........................................................................................119
Understanding the printer control panel..............................................................................................119
Using the printer control panel.......................................................................................................................119
Understanding the colors of the indicator and Sleep button lights................................................................120
Menus list..............................................................................................................................................120
Diagnostics menu..................................................................................................................................121
Entering the Diagnostics menu.......................................................................................................................121
Status/Supplies ...............................................................................................................................................121
Registration.....................................................................................................................................................121
Print Tests .......................................................................................................................................................122
Print Quality Pages..........................................................................................................................................122
Hardware Tests ............................................................................................................................................... 123
Duplex Tests....................................................................................................................................................124
Input Tray Tests ..............................................................................................................................................126
Output Bin Tests ............................................................................................................................................. 127
Base Sensor Test .............................................................................................................................................128
Device Tests ....................................................................................................................................................128
Printer Setup...................................................................................................................................................129
EP Setup ..........................................................................................................................................................130
Reports ...........................................................................................................................................................132
Event Log ........................................................................................................................................................132
Exit Diags.........................................................................................................................................................133
Configuration menu..............................................................................................................................134
Entering the Configuration menu ...................................................................................................................134
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Table of contents
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