Lexmark MS317 User Manual

MS312, MS315, MS317, MS415, and
MS417
User's Guide
March 2017 www.lexmark.com
Machine type(s):
4514
Model(s):
330, 335, 530

Lexmark MS317 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 35 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 50, 000 pages
Standard Connectivity	USB 2.0, Ethernet
Standard Memory	128 MB
Processor	800 MHz
Duplex Printing	Manual
Input Capacity	250 sheets
Output Capacity	Up to 150 sheets
First Page Out Time	6.5 seconds
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Linux, Mac

Summary

Safety Information

Conventions

Defines symbols and terms used in safety warnings to enhance understanding.

Learning About the Printer

Additional Printer Setup

Installing Internal Options

Instructions for installing internal hardware components like memory or cards.

Installing an Optional Card

Installing Hardware Options

Setting Up the Printer Software

Instructions for installing and configuring the necessary software for printer operation.

Installing the Printer Software

Detailed steps to obtain and install the printer software on your computer.

Networking

Information and procedures for connecting the printer to a network.

Preparing to Set Up the Printer on an Ethernet Network

Steps to prepare for setting up the printer connection using an Ethernet network.

Preparing to Set Up the Printer on a Wireless Network

Information needed and steps to prepare for wireless network setup.

MS315 and MS415 Wireless Setup Wizard

Connecting the Printer Using the Wireless Setup Wizard

MS312 Wi-Fi Protected Setup

Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup

Connecting MS312 to a Wireless Network Using the Printer Software

Connecting the Printer to a Wireless Network Using the Embedded Web Server

Using MS312 and MS317

Using the Printer Control Panel

Explanation of the printer's control panel buttons and their functions.

Using MS315, MS415, and MS417

Using the Control Panel

Details the functions and operations of the printer's control panel interface.

Accessing the Embedded Web Server

Loading Paper and Specialty Media

Loading Trays

Loading the Multipurpose Feeder

Paper and Specialty Media Guide

Unacceptable Paper

Supported Paper Sizes, Types, and Weights

Supported Paper Sizes

Supported Paper Types and Weights

Printing

Printing a Document

Basic instructions for printing documents from your computer.

Printing from a Computer

Steps to send a print job from a computer application to the printer.

MS312 and MS317 Toner Darkness Adjustment

Adjusting Toner Darkness

MS315, MS415, and MS417 Printing Confidential and Other Held Jobs

Storing Print Jobs in the Printer

Canceling a Print Job

Methods for canceling active print jobs from the printer or computer.

Canceling a Print Job from the Printer Control Panel

Steps to cancel a print job directly using the printer's control panel interface.

Saving Money and the Environment

Managing the Printer

Finding Advanced Networking and Administrator Information

Configuring Supply Notifications from the Embedded Web Server

Restoring Factory Default Settings

Creating a Printer Control Panel PIN

Procedure to set a PIN for restricting access to the printer's control panel menus.

Using Eco-Mode

Using Hibernate Mode

Modifying Confidential Print Settings

Securing the Printer

Erasing Volatile Memory

Erasing Non-Volatile Memory

MS312 and MS317 Non-Volatile Memory Erase

Understanding the Printer Menus

Network/Ports Menu

Wireless Menu

TCP/IP Menu

Standard USB Menu

Standard Parallel Menu

Security Menu

Finishing Menu

Quality Menu

Clearing Jams

Avoiding Jams

Tips and procedures designed to prevent paper jams from occurring.

Load Paper Properly

Instructions for loading paper correctly to ensure smooth feeding and prevent jams.

Identifying Jam Locations

Helps users locate where paper jams might occur within the printer.

Paper Jam in the Front Door

Step-by-step guide to clear paper jams accessible from the front door.

Paper Jam in the Rear Door

Instructions to clear paper jams accessible from the rear door of the printer.

Paper Jam in the Standard Bin

Steps to clear paper jams from the printer's standard paper bin.

Paper Jam in the Duplex Unit

Procedure to clear paper jams located within the duplex printing unit.

Paper Jam in Trays

Instructions to clear paper jams from any of the printer's paper trays.

Paper Jam in the Multipurpose Feeder

Steps to clear paper jams from the multipurpose feeder.

Maintaining the Printer

Cleaning the Printer

Checking the Status of Parts and Supplies

Ordering Parts and Supplies

Ordering Toner Cartridges

Ordering an Imaging Unit

Replacing Supplies

Replacing the Toner Cartridge

Replacing the Imaging Unit

Troubleshooting

Understanding the Printer Messages

Explains common printer error messages and provides troubleshooting steps.

MS312 and MS317 Printer Messages

Specific error messages and their corresponding troubleshooting procedures.

Bin Full. Remove Paper.

Cannot Collate Large Document [37]

Change [Paper Source] to [Custom String] Load [Orientation]

Complex Page May Misprint [39]

Defective Flash Memory [51]

Flash Memory Full [52]

Network Error, Port [x] [54]

Standard Parallel Port Disabled [56]

Too Many Trays. Remove Some. [58]

Non-Lexmark [Supply Type], See User’s Guide [33.xy]

Solving Printer Problems

A guide to diagnosing and resolving common printer operational issues.

Basic Printer Problems

Initial troubleshooting steps for fundamental printer operational issues.

The Printer Is Not Responding

Steps to diagnose and fix issues when the printer does not power on or respond.

Printer Display Is Blank

Troubleshooting steps when the printer's display screen is not showing any information.

Tray Problems

Troubleshooting issues related to paper trays not feeding or being recognized.

MS312 and MS317 Paper Feed Problems

Specific troubleshooting steps for paper feeding issues on these models.

Paper Jam Message Remains After Jam Is Cleared

Print Jobs Do Not Print

Steps to resolve issues when print jobs are sent but do not print.

Printing Slows Down

Incorrect Characters Print

Resolving issues where incorrect characters appear in the printed output.

Large Jobs Do Not Collate

MS312 and MS317 Printing Problems

Troubleshooting common printing issues specific to these models.

Print Job Takes Longer Than Expected

Addressing print jobs that take an excessive amount of time to complete.

MS315, MS415, and MS417 Printing Problems

Troubleshooting common printing issues specific to these models.

Print Quality Problems

Comprehensive guide to diagnosing and fixing various print quality issues.

Clipped Pages or Images

Troubleshooting when parts of pages or images are cut off in the printout.

Shadow Images Appear on Prints

Diagnosing and fixing faint duplicate images appearing on printed pages.

Gray Background on Prints

Troubleshooting unwanted gray shading appearing on printed pages.

Incorrect Margins on Prints

Resolving issues with incorrect or inconsistent margins on printed pages.

Paper Curl

Troubleshooting paper curling issues that affect printing.

Print Irregularities

Diagnosing and fixing minor imperfections in the print output quality.

Repeating Defects Appear on Prints

Troubleshooting recurring patterns of defects on printed pages.

Print Is Too Dark

Troubleshooting when the printed output appears too dark or dense.

Print Is Too Light

Troubleshooting when the printed output appears too light or faint.

Printer Is Printing Blank Pages

Diagnosing and fixing issues where the printer outputs blank pages.

Skewed Print

Troubleshooting when printed pages are misaligned or skewed.

Printer Is Printing Solid Black Pages

Diagnosing and fixing issues where the printer outputs solid black pages.

Transparency Print Quality Is Poor

Streaked Vertical Lines Appear on Prints

Diagnosing and fixing vertical streaks appearing on printed output.

Horizontal Voids Appear on Prints

Diagnosing and fixing horizontal blank areas or voids in print output.

Vertical Voids Appear on Prints

Diagnosing and fixing vertical blank areas or voids in print output.

Toner Specks Appear on Prints

Troubleshooting small specks or dots appearing on printed pages.

Toner Fog or Background Shading Appears on Prints

Diagnosing and fixing faint background shading or fogging on prints.

Uneven Print Density

Diagnosing and fixing variations in print density across the printed page.

Embedded Web Server Does Not Open

Troubleshooting steps when the printer's web interface cannot be accessed.

Contacting Customer Support

Information on how to contact Lexmark support for technical assistance.

Notices

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS

The full text of the limited warranty statement applicable to Lexmark printers.

Limited Warranty

Outlines the terms, conditions, and duration of the product's limited warranty.

Extent of Limited Warranty

Details on limitations and exclusions to the product's warranty coverage.

Limitation of Liability

Legal statement defining Lexmark's liability for damages related to product use.

Power Consumption