4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Too many trays attached [58]
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra trays.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Unformatted flash detected [53]
Try one or more of the following:
• From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen
printer models, press
to confirm.
• Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and need to be replaced.
Unsupported option in slot [x] [55]
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the unsupported option card from the printer controller board, and then replace it with a supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
Weblink server not set up. Contact system administrator.
Select Continue to clear the message. For non‑touch‑screen printer models, press to confirm.
Note: If the message appears again, then contact your system support person.
Solving printer problems
• “Basic printer problems” on page 200
• “Option problems” on page 202
• “Paper feed problems” on page 205
Troubleshooting 199
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