Lexmark MS521 User Guide

Action Yes No
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see
“Linking trays” on page 17.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact
customer
support.
The problem is
solved.
Troubleshooting 100

Lexmark MS521 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 46 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 120, 000 pages
Processor Speed	1 GHz
Standard Output Capacity	250 sheets
Operating System Compatibility	Windows, Mac OS, Linux
Hard Drive	Optional
Recommended Monthly Page Volume	2000 - 15000 pages
Duplex Printing	Standard
Connectivity	USB, Ethernet
Media Types Supported	Paper Labels, Card Stock, Envelopes, Plain Paper, Transparencies