Lexmark MX717 - User Manual

360 pages

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MX710, MX711, MX717, MX718

User's Guide

June 2017 www.lexmark.com

Machine type(s):

7463

Model(s):

032, 036, 037, 232, 236, 237

Main Page

Default Chapter2
- Table of Contents2
Safety Information7
- Conventions7
Learning about the Printer10
- Finding Information about the Printer10
- Selecting a Location for the Printer11
- Printer Configurations12
- Understanding the Basic Functions of the Scanner14
- Using the ADF and Scanner Glass15
Understanding the Printer Control Panel16
- Using the Printer Control Panel16
- Understanding the Colors of the Sleep Button and Indicator Lights16
- Understanding the Home Screen17
- Using the Touch-Screen Buttons19
Setting up and Using the Home Screen Applications21
- Finding the IP Address of the Printer21
- Finding the IP Address of the Computer21
- Accessing the Embedded Web Server21
- Customizing the Home Screen22
- Understanding the Different Applications22
- Activating the Home Screen Applications23
- Setting up Remote Operator Panel26
- Exporting and Importing a Configuration27
Additional Printer Setup28
- Installing Internal Options28
- Installing Hardware Options48
- Attaching Cables51
- Setting up the Printer Software53
- Networking54
- Verifying Printer Setup59
Loading Paper and Specialty Media60
- Setting the Paper Size and Type60
- Configuring Universal Paper Settings60
- Loading the 250- or 550-Sheet Tray60
- Loading the 2100-Sheet Tray67
- Loading the Multipurpose Feeder73
- Linking and Unlinking Trays77
Paper and Specialty Media Guide80
- Using Specialty Media80
- Paper Guidelines82
- Supported Paper Sizes, Types, and Weights85
Printing88
- Printing a Document88
- Printing from a Mobile Device89
- Printing from a Flash Drive90
- Printing Confidential and Other Held Jobs92
- Printing Information Pages93
- Canceling a Print Job94
Copying95
- Making Copies95
- Copying Photos96
- Copying on Specialty Media96
- Creating a Copy Shortcut Using the Printer Control Panel97
- Customizing Copy Settings98
- Placing Information on Copies103
- Canceling a Copy Job104
- Understanding the Copy Options104
E-Mailing107
- Setting up the Printer to E-Mail107
- Creating an E-Mail Shortcut108
- E-Mailing a Document109
- Customizing E-Mail Settings110
- Canceling an E-Mail111
- Understanding the E-Mail Options111
Faxing114
- Setting up the Printer to Fax114
- Sending a Fax128
- Creating Shortcuts130
- Customizing Fax Settings131
- Canceling an Outgoing Fax133
- Holding and Forwarding Faxes133
- Understanding the Fax Options134
Scanning137
- Using Scan to Network137
- Scanning to an FTP Address137
- Scanning to a Computer or Flash Drive140
- Understanding the Scan Options142
Understanding the Printer Menus145
- Menus List145
- Paper Menu146
- Reports Menu157
- Network/Ports Menu159
- Security Menu172
- Settings Menu179
- Help Menu228
Saving Money and the Environment229
- Saving Paper and Toner229
- Saving Energy229
- Recycling232
Securing the Printer233
- Statement of Volatility233
- Erasing Volatile Memory233
- Erasing Non-Volatile Memory234
- Erasing Printer Hard Disk Memory234
- Configuring Printer Hard Disk Encryption235
- Finding Printer Security Information236
Maintaining the Printer237
- Cleaning Printer Parts237
- Checking the Status of Parts and Supplies240
- Ordering Parts and Supplies240
- Storing Supplies243
- Replacing Supplies244
- Moving the Printer249
Managing the Printer251
- Finding Advanced Networking and Administrator Information251
- Checking the Virtual Display251
- Setting up E-Mail Alerts251
- Viewing Reports252
- Configuring Supply Notifications from the Embedded Web Server252
- Restoring Factory Default Settings253
Clearing Jams254
- Avoiding Jams254
- Identifying Jam Locations255
- Paper Jam in the Front Cover256
- Paper Jam in the Rear Door259
- Paper Jam in the Standard bin261
- Paper Jam in the Duplex Unit262
- Paper Jam in Trays263
- Paper Jam in the Multipurpose Feeder264
- Paper Jam in the Automatic Document Feeder265
Troubleshooting267
- Understanding the Printer Messages267
- Solving Printer Problems285
- Solving Print Problems292
- Solving Copy Problems318
- Solving Fax Problems321
- Solving Scanner Problems327
- Solving Home Screen Application Problems332
- Embedded Web Server Does Not Open332
- Contacting Customer Support334
Notices335
- Product Information335
- Edition Notice335
- Power Consumption340
Index349

Questions and Answers

J
James FloydSep 3, 2025
What to do if Lexmark All in One Printer says 'Scanner disk full'?
- R
  Rebecca SinghSep 3, 2025
  If your Lexmark All in One Printer displays 'Scanner disk full', touch 'Continue' to clear the message and cancel the scan job.
S
sandrapearsonSep 3, 2025
What to do if Lexmark MX717 All in One Printer says 'Error reading USB drive'?
- J
  James GordonSep 3, 2025
  If your Lexmark All in One Printer displays 'Error reading USB drive. Remove USB.', it means an unsupported USB device is inserted. Remove the USB device and insert a supported one.
K
Keith RodriguezSep 4, 2025
What to do if Lexmark All in One Printer says 'Error reading USB hub'?
- Z
  zsimsSep 4, 2025
  If your Lexmark All in One Printer displays 'Error reading USB hub. Remove hub.', it means an unsupported USB hub has been inserted. Remove the USB hub and install a supported one.
L
Luis LeeSep 4, 2025
What to do if Lexmark MX717 says 'Remove defective disk'?
- K
  kirkjennaSep 4, 2025
  If your Lexmark All in One Printer displays 'Remove defective disk', you should remove and replace the defective printer hard disk.
C
chad20Sep 5, 2025
What to do if Lexmark All in One Printer says 'Replace defective imaging unit'?
- L
  Lisa DickersonSep 5, 2025
  If your Lexmark All in One Printer displays 'Replace defective imaging unit', replace the defective imaging unit to clear the message.
R
Rebecca Rodriguez MDSep 5, 2025
What to do if Lexmark MX717 All in One Printer says 'Unsupported disk'?
- M
  Melvin TaylorSep 5, 2025
  If your Lexmark All in One Printer displays 'Unsupported disk', remove the unsupported printer hard disk, and then insert a supported one.
J
Jason BonillaSep 6, 2025
What to do if Lexmark MX717 All in One Printer says 'Replace unsupported cartridge'?
- J
  jorgechapmanSep 6, 2025
  If your Lexmark All in One Printer displays 'Replace unsupported cartridge', remove the toner cartridge and install a supported one to clear the message and continue printing.
T
Tanya PattersonSep 6, 2025
What to do if Lexmark MX717 says 'Replace unsupported imaging unit'?
- J
  Jennifer FritzSep 6, 2025
  If your Lexmark All in One Printer displays 'Replace unsupported imaging unit', remove the imaging unit and install a supported one to clear the message and continue printing.
C
campbelljamesSep 7, 2025
How to resolve 'Cartridge, imaging unit mismatch' error on Lexmark MX717?
- J
  jennifer16Sep 7, 2025
  To resolve a 'Cartridge, imaging unit mismatch' error on your Lexmark All in One Printer, use only a supported toner cartridge and imaging unit.

Lexmark MX717 Specifications

General

Print Technology	Laser
Functionality	Print, Copy, Scan, Fax
Print Speed (Color)	50 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Processor Speed	1.2 GHz
Connectivity	USB, Ethernet, Wi-Fi
Operating System Compatibility	Windows, macOS, Linux
Copy Speed (Color)	50 cpm
Copy Resolution	600 x 600 dpi
Fax Speed	33.6 Kbps
Scan Resolution	600 x 600 dpi
Standard Paper Capacity	650 sheets
Paper Capacity (Maximum)	3, 300 pages
Memory (Maximum)	2 GB
Copy Reduce / Enlarge Range	25% to 400%
Fax Transmission Speed	Approx. 3 seconds per page
Scan Technology	CIS
Mobile Printing	AirPrint, Google Cloud Print