Lexmark MX810 Series User Manual

Compressed images appear on prints
Note: Printing on letter-size paper using a 220-volt fuser compresses images.
Action Yes No
Step 1
a Make sure the size of the paper loaded in the tray matches the fuser
type.
Note: Use a 110-volt fuser for printing on letter-size paper and a
220-volt fuser for printing on A4‑size paper.
b Resend the print job.
Do compressed images still appear?
The problem is solved. Go to step 2.
Step 2
a Replace the fuser. For more information on installing the fuser, see
the instruction sheet that came with the part.
b Resend the print job.
Do compressed images still appear?
The problem is solved. Contact
customer
support.
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a From the Quality Menu on the printer control panel, decrease the
toner darkness.
Note: 8 is the factory default setting.
b Resend the print job.
Did the gray background disappear from the prints?
The problem is solved. Go to step 2.
Troubleshooting 335

Lexmark MX810 Series Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 55 ppm
Print Resolution	1200 x 1200 dpi
Processor Speed	800 MHz
Recommended Monthly Page Volume	5, 000 - 50, 000 pages
Operating System Compatibility	Windows, Mac OS, Linux
Maximum Monthly Duty Cycle	300, 000 pages
Standard Input Capacity	650 pages
Standard Output Capacity	550 pages
Connectivity	USB 2.0, Gigabit Ethernet
Mobile Printing	Apple AirPrint, Lexmark Mobile Print
Hard Drive	Optional