Emergency assistance
eCall
**1*2
eCall is a telematics service that uses Global Navigation Satellite System (GNSS)
data and embedded cellular technology to enable the following emergency calls
to be made: Automatic emergency calls (Automatic Collision Notification) and
manual emergency calls (by pressing the [SOS] button). This service is required by
European Union Regulations.
eCall System components
A
Microphone/Speaker
B
[SOS] button
*3
C
Indicator lights
eCall Emergency Notification Services
■ Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call the eCall control
center.
*4
The answering operator receives the vehicle’s location, the time of the
incident and the vehicle VIN, and attempts to speak with the vehicle occupants
to assess the situation. If the occupants are unable to communicate, the operator
automatically treats the call as an emergency and contacts the nearest emergency
services provider (112 system etc.) to describe the situation and request that
assistance be sent to the location.
* :
If equipped
*1 :
Operates within the eCall coverage. The system name differs depending on the
country.
*2 :
This function is not available in india.
*3 :
This button is intended for communication with the eCall system operator. Other SOS
buttons available in other systems of a motor vehicle do not relate to the device and
are not intended for communication with the eCall system operator.
7-1. Emergency assistance
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