WARNING
■ When the Emergency Call may not be made
● It may not be possible to make Emergency Calls in any of the following situations. In
such cases, report to emergency services provider (112 system etc.) by other means
such as nearby public phones.
• Even when the vehicle is in the cellular phone service area, it may be difficult to
connect to the eCall control center if the reception is poor or the line is busy. In
such cases, even though the system attempts to connect to the eCall control center,
you may not be able to connect to the eCall control center to make Emergency
Calls and contact emergency services.
•
When the vehicle is out of the cellular phone service area, the Emergency Calls
cannot be made.
•
When any related equipment (such as the [SOS] button panel, indicator lights,
microphone, speaker, DCM, antenna, or any wires connecting the equipment) is
malfunctioning, damaged or broken, the Emergency Call cannot be made.
•
During an Emergency Call, the system makes repeated attempts to connect to the
eCall control center. However, if it cannot connect to the eCall control center due
to poor radio wave reception, the system may not be able to connect to the cellular
network and the call may finish without connecting. The red indicator light will blink
for approximately 30 seconds to indicate this disconnection.
● If the 12-volt battery's voltage decreases or there is a disconnection, the system may
not be able to connect to the eCall control center.
■ When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any authorized Lexus retailer
or Lexus authorized repairer, or any reliable repairer.
■ For your safety
● Please drive safely. The function of this system is to assist you in making the Emergency
Call in case of accidents such as traffic accidents or sudden medical emergencies, and
it does not protect the driver or passengers in any way. Please drive safely and fasten
your seatbelts at all times for your safety.
● In case of an emergency, make lives the top priority.
● If you smell anything burning or other unusual smells, leave the vehicle and evacuate to
a safe area immediately.
● If the airbags deploy when the system is operating normally, the system makes emer-
gency call. The system also makes emergency call when the vehicle is struck from the
rear or rolls over, even if the airbags do not deploy.
7-1. Emergency assistance
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