Why is the power indicator amber on my LG Digital Signage?
If the power indicator is amber on your LG Digital Signage, the product may be in power saving mode. Try moving the mouse or pressing any key. If that doesn't work, turn both the device and the connected device off and then back on.
How to fix the audio on my LG Monitor?
If the audio function on your LG Monitor isn't working, first check if the audio cable is connected properly. Then, adjust the volume settings and ensure the sound is set appropriately. You might also want to select the appropriate equalizer sound.
Why is my LG 38WR50MS Monitor operation not working normally?
If your LG Monitor isn't operating normally, check if the sleep timer is set or review the power control settings. A power interruption could also be the cause.
What to do if the screen image looks abnormal on my LG 38WR50MS?
If the screen image looks abnormal on your LG Monitor when using a D-Sub analog signal, press the "AUTO" button in the remote control to automatically select the optimal screen status. If adjustment is not satisfactory, use the Position, Clock or Phase OSD menu. Ensure the proper input signal is connected to the signal port by connecting the signal cable that matches the source input signal.
How to fix no image on LG Digital Signage?
If your LG Digital Signage displays no image, ensure the power cord is properly connected to the outlet and that the power switch is turned on. Also, try adjusting the brightness and contrast. If the device is in power saving mode, move the mouse or press any key. Check the signal cable and press the 'INPUT' menu on the remote to verify the input signal. If the signal from the PC is out of range, adjust the frequency range according to the specifications.
Why is the screen color unstable on my LG Digital Signage?
If the screen color on your LG Digital Signage is unstable or mono-colored, check the connection status of the signal cable. If the connection is secure, try re-inserting the PC video card.
What to do if my LG Digital Signage displays 'No signal'?
If your LG Digital Signage displays a 'No signal' message, it could be due to a disconnected signal cable between your PC and the display. First, check the signal cable to ensure it is properly connected. If the cable is connected, press the 'INPUT' menu on the remote control to verify the input signal source.
How to fix no sound on LG Digital Signage?
If there is no sound on your LG Digital Signage, check the following: * Ensure the audio cable is properly connected. * Adjust the volume to an audible level. * Verify that the sound settings are configured correctly.
Why after-image appears on LG Digital Signage?
If you notice an after-image on your LG Digital Signage, it might be because a fixed image was displayed for an extended period, potentially damaging the pixels.
How to turn off key lock on LG Digital Signage?
The 'Key Lock On' message on your LG Digital Signage indicates that the OSD settings are locked to prevent accidental changes. To unlock, go to Menu, then Option, and disable the Key Lock option.
General| Screen Size | 38 inches |
|---|---|
| Resolution | 3840 x 1600 |
| Panel Type | IPS |
| Aspect Ratio | 21:9 |
| Brightness | 300 cd/m² |
| Color Gamut (Typ.) | sRGB 99% |
| Contrast Ratio (Original) | 1000:1 |
| HDR | HDR10 |
| VESA Wall Mount | 100 x 100 mm |
| Connectivity | HDMI, DisplayPort |
| Color Depth (Number of Colors) | 1.07 billion |
| Speaker | Yes |
| Stand Adjustments | Tilt |
| Viewing Angle | 178° (horizontal) / 178° (vertical) |
| Response Time | 5ms (GTG) |
| Pixel Pitch | 0.229 mm |
Instructions for connecting a PC via RGB, DVI, HDMI, and Display Port cables, including notes and cautions.
How to select preset image modes, customize options, and select sound modes.
How to connect USB devices, browse files, and lists supported file types for media playback. Includes cautions and tips.
Steps to play video files, control playback, adjust video options, and manage playback settings like subtitles and languages, including tips and notes.
How to view image files, manage photos, use options like slideshows, music, rotation, and select transition effects for viewing.
Steps to play music files, control playback, adjust music options, and view the contents list with tips and notes.
Detailed explanation of Picture settings including Aspect Ratio, Energy Saving, Picture Mode, PC display options, basic image adjustments, and advanced controls like Dynamic Contrast and Gamma.
How to adjust Clear Voice II, Balance, Sound Mode, Infinite Sound, Treble, Bass, and Digital Audio Input.
How to set Language, Power Indicator, ISM Method, DPM Select, Fail Over, Factory Reset, Set IDs, PIP/PBP modes, Key Lock, and view Product/Service Info, including detailed PIP/PBP configurations.
Instructions for connecting devices via HDMI, DVI, and PC (RGB, DP) cables, including notes.
How to connect to a network via LAN and connect USB storage devices for media playback.
Troubleshooting for no image, dark screen, invalid format, unknown product, key lock, abnormal screen color, and sudden power off.
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