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Troubleshooting / Error Codes
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TROUBLESHOOTING GENERAL ERRORS
TROUBLESHOOTING
Before introducing the special warning, this introduces the general issues and how to trou-
bleshoot the issues.
When the chiller is not operating, check the power, refrigerant, configuration and alarm setting of
the chiller.
Check the voltage connected to the terminal block inside the power panel to check the power.
If there is no power, check whether the power circuit breaker is down.
If the power is properly connected, check the cycle pressure of the chiller to check whether it is
within the normal range.
If the pressure exceeds the normal range, check for leakage by using the soap bubble.
Before starting the chiller, return to the default setting.
Lastly check the alarm setting. Alarm can be checked through the HMI device.
If the alarm is turned on, follow the troubleshooting method for specific alarm.
General error
Note:
If the product stopped from the safety device, identify and resolve the root cause before
restarting.
Symptom Potential cause Potential solution
Device does
not start.
Check power of the device
Check over-current protection device
Check if fuse is disconnected
Resume power to device
Incorrect or inaccurate device
configuration
Check device configuration
Check if wiring is incorrect
Alarm is on
Check alarm condition
Check for separate alarm troubleshooting
process and resolve the issue
Follow the direction
Check the HMI input channel to check the
alarm condition input
Entering delay time
Check whether compressor entered start delay
time
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