Settings 118
l Pattern:Opensasetofscreensthatguideyouthroughdrawingascreenunlockpattern.It's
recommendedthatyouenterbackupPINaswellincasethatyoumightlostthepattern.
Then,youcansetvibrateontouchorwhethertomakethepatternvisible.
l PIN:EnteranumericPINtounlockscreen.
l Password:Enterapasswordtounlockscreen.
Fromthenon,anytimeyouwishtoturnthephoneonorunlockthescreen,youmustdrawyour
unlockpatternorenterthePINorpasswordtounlockthescreen.
Note:YouhavefiveopportunitiestoenteryourunlockPattern,PINorPassword.Ifyou'veentered
wronginformationfivetimesinarow,youmustwait30secondsbeforeyoucanattemptagain.
Note:WhenusingKnockCode,failingtoenterthecorrectsequence5timeswilldisplayanoutlined
gridboxtoallowyoupreciseentry.Ifyoufail1moretime,thebackupPINorGoogleaccountsign-in
isrequired.
n Ifyou‘vesetupaGoogleAccountonthephone,taptheForgot pattern?button.Youwillbe
abletounlockthephonewithyourGoogleAccountusernameandpasswordorenteringyou
BackupPIN.
n Ifyouhaven‘tcreatedaGoogleAccountonthephone,youmustperformafactoryreset.
CAUTION!Ifyouperformafactoryreset,alluserapplicationsanduserdatawillbedeleted.Please
remembertobackupanyimportantdatabeforeperformingafactoryreset.
n Whenyoucan‘trecallyourscreenlock:
1. Turnthephoneoff.
2.
Pressandholdthefollowingbuttonsatthesametime:Volume Up Button +Power/Lock
Button onthebackofthephone.
3.
ReleaseonlythePower/Lock Button whenthebootlogoisdisplayed,thenimmediately
pressandholdthePower/Lock Button again.
4. ReleaseallbuttonswhentheFactoryhardresetscreenisdisplayed.
5.
PresstheVolume Buttons tohighlightYes,thenpressthePower/Lock Button to
continue.
6.
PresstheVolume Buttons tohighlightYesoncemore,thenpressthePower/Lock
Button toconfirm.
7. Yourphonewillperformafactoryreset.
Note:Ifyoucan'trecallyourunlockPINorPassword,callSprintCustomerServiceat1-888-211-
4727.