LSIS XP Series Troubleshooting Manual

2. Troubleshooting
37
2.3.3 Communication Problem
XGT-Panel is used together with various kinds of equipment, hence it is easily affected by external noise. Especially
it is easily affected when XGT Panel is used together with other brand’s product, because of different communication
specification.
Following contents contain basic information for communication problem troubleshooting, hence please contact LSIS
service center in detail or contact the customer hotline of other brand
Fault phenomenon
Cause
Resolution
(1) RS-232C communication error
RS232C port damaged
Refer to 2.2.1
Communication
Diagnosis
Communication cable damaged or
unappropriate cable is used
Replace the cable
Communication circuit damaged
Please contact
the nearest
service office
(2) 485/422 communication error
RS485/422 port damaged
Refer to 2.2.1
Communication
Diagnosis
Communication circuit damaged
Please contact
the nearest
service office
(3) Ethernet communication error
Ethernet IP Address setting error
Refer to 2.1.2
Communication
Setting
unappropriate Ethernet cable is used or
damaged
Replace the cable
Ethernet port of XGT-Panel, PC, or
connected device is damaged
Check the port

LSIS XP Series Specifications

General

Brand	LSIS
Model	XP Series
Category	Touch Panel
Language	English