Transferring Calls
5-277
■ If you do not wish to announce the call, hang up as soon as you hear
ringing (after Step 2 above). If no one answers, the call rings back at your
extension (unless a different transfer return extension is programmed for
your extension)—lift the handset and you are reconnected to the caller.
■ To make a voice-signaled transfer to a system phone, in Step 2 of the
procedure on the previous page, press
* plus the two-digit extension
number. Then listen for one of the following responses:
— If you hear
one beep,
you have reached an idle system phone. You
can speak after the beep.
Your voice is heard through the other extension’s speaker. If no one
answers or the call is refused, press the line
or pool
button next to
the winking green light to reconnect to the caller
.
If the call is
accepted, hang up.
— If you hear
two beeps,
you have reached a busy system phone with
Voice Interrupt On Busy Assigned. You can speak after the beeps.
Your voice is heard through the recipient’s handset or speaker. Be
aware that the third party to whom the recipient is speaking probably
also will hear the two beeps and the faint sound of your voice. Be
brief and discreet in your interruption. If the recipient has a Voice
Interrupt On Busy Talk-Back button, wait for a response. If the call is
accepted, hang up to complete the transfer. The call rings at the
recipient’s extension. If the call is refused, press the line
or pool
button next to the winking green light to reconnect to the caller.
— If you hear
ringing,
you have reached a standard phone, an idle
MLC-6 or TransTalk 9000-series phone, or a busy system phone
with Voice Interrupt On Busy Not Assigned.
When someone answers, announce the call, then hang up. If no one
answers or the call is refused, press the line
or pool
button next to
the winking green light to reconnect to the caller
.
■ To transfer a call with one button touch:
While on a call, press the Auto Dial button programmed for the extension,
or the Hunt Group or Calling Group button for the group, to which you want
to transfer the call. (There is no need to press
&
or n; this takes
the place of Steps 1 and 2 in the procedure on the previous page.)
For an extension that has a system phone, you can program
*
plus the
extension number on the Auto Dial button, so you can announce the calls
when you transfer them.
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