Why does my Magicard Pronto Printer say 'Wrong film type'?
If your Magicard Printer displays 'Wrong film type', it can happen if you're sending a color or overcoat print job to a single color (monochrome) film. Make sure you have the correct film type in your printer. Also, check that your driver settings are correct and try reinstalling the printer driver.
What to do if my Magicard Printer says 'Out of dye film'?
If your Magicard Printer displays an 'Out of dye film' error, it means the printer isn't detecting the film advancing. First, ensure you're using genuine film from the original supplier, as cheaper alternatives can cause issues. Then, check if dye film is installed and isn't completely used up; if needed, install a new roll. Also, verify the dye film gear is correctly meshing with the film teeth and that you're using the correct power supply. As a last resort, try installing a new roll of ribbon.
What to do if my Magicard Printer displays 'Card Jam, please clear'?
If your Magicard Printer shows a 'Card Jam' error, it means the card didn't move correctly inside the printer. First, open the lid and try removing the card. If it's stuck, close the lid and see if the printer will eject it. Once removed, ensure your cards meet the printer's recommended specifications and clean the printer rollers.
What to do if Magicard Pronto Printer says 'No film detected'?
If your Magicard Printer displays 'No film detected', it means the printer detects an invalid RFID film tag. Make sure you are using genuine film from the original printer supplier, as cheaper clone supplies can cause this problem. If you are, try installing a new roll of film.
How to fix Overheat error on Magicard Pronto Printer?
If your Magicard Printer shows an 'Overheat error', it means the print head is too hot. Turn off the printer to let the printhead cool down. Check that the room temperature is within the recommended range and that the printer has good airflow. Also, the Print Head Power setting in your printer driver might be too high; reset it to 50.
Why does my Magicard Pronto Printer show 'Unsupported film' error?
If your Magicard Printer displays 'Unsupported film', it means the printer has validated the dye-film but the configuration of colors is unsupported. Make sure you are using genuine film from the original printer supplier, as cheaper clone supplies can cause this problem. It may be necessary to perform a firmware upgrade. Check with your supplier to ensure it is the correct type of film for your printer.
What does 'Can't find panel' mean on Magicard Pronto Printer?
If your Magicard Printer gives a 'Can't find panel' error, it means the printer can't find the requested color panel. Make sure you are using genuine film from the original printer supplier, as cheaper clone supplies can cause this problem. Also, check that your dye film gear is meshing with the film teeth, that you have the correct power supply plugged in, and try installing a new roll of ribbon.
How to resolve Hand feed error on Magicard Printer?
If your Magicard Printer displays 'Hand feed error', it means the printer hasn't detected a card in the front slot. Ensure the card is being fed into the slot when the multi-colored button flashes YELLOW. Make sure the card is inserted far enough for the printer's rollers to grab it, and do not pre-stage a card in the printer before printing.
What to do for 'Print Head Error' on Magicard Pronto?
If your Magicard Printer shows a 'Print Head Error', it means the print head cable isn't connected correctly. Turn off the power, then make sure the printhead cable is connected. Also, check that the correct power supply is connected.
Instructions for loading the dye-film into the printer.
Steps for installing the printer driver from the CD-ROM.
Procedure for turning the printer on.
Procedure for turning the printer off.
How to insert cards into the printer's feed slot.
Step-by-step guide to cleaning rollers using a cleaning card.
Instructions for replacing the printer's cleaning roller.
Procedure for cleaning the print head using a cleaning pen.
List of common error messages and their probable causes and solutions.
Solutions for issues related to cards not feeding or being detected correctly.
General| Resolution | 300 dpi |
|---|---|
| Input Hopper Capacity | 100 cards |
| Connectivity | USB 2.0 |
| Print Capability | Single-sided |
| Interface | USB |
| Operating System Compatibility | Windows 7, 8, 10 |
| Print Technology | Dye Sublimation |
| Card Types | PVC |
| Card Thickness | 0.51mm to 1.02mm |
| Card Size | 85.6mm x 54mm |
| Power Supply | 100-240V 50-60Hz |
| Print Speed (Monochrome) | Up to 7 seconds |
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