EasyManua.ls Logo

Magicard Tango 2e - User Manual

Magicard Tango 2e
33 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
Page 1 of 33
Professional series
ID card printers
3 year warranty
User Manual
Document No: 687 Issue 6.00

Questions and Answers

  • C
    christinaallenSep 23, 2025
    What causes prints to get stuck in Magicard Tango 2e spooler?
    • J
      Jeffrey PatelSep 23, 2025
      If prints are stuck in the spooler for your Magicard printer, it could be due to printer communication being blocked or a damaged file being at the front of the print queue. Clear the spooler and reset the printer. If necessary, delete the damaged print and reset the printer.
  • A
    Ann PorterAug 23, 2025
    Why are cards printing incorrectly after switching film on Magicard printer?
    • N
      Nathan TaylorAug 23, 2025
      If your Magicard printer is printing cards incorrectly after switching between YMCK and black film, it could be due to a failure to reset the driver settings or a used roll of dye film being fitted. To fix this, ensure that you set the correct driver settings for Colour Format and replace the dye film with a new roll.
  • R
    Robert SmithAug 25, 2025
    What to do if Magicard Tango 2e Printer shows 'Card not found' error?
    • A
      alexander90Aug 26, 2025
      If cards are failing to travel correctly through your Magicard printer, resulting in a “Card not found” error message, it might be due to dirty rollers or an incorrect card size. Clean the rollers. Also, ensure you are using the correct card size.
  • E
    Elizabeth JacksonAug 27, 2025
    Why Magicard Tango 2e does not recognize dye film type?
    • M
      Michelle RiceAug 27, 2025
      If your Magicard printer is not recognizing the dye film type, and print colors appear very pale with good black text, it might be due to the dye film being incorrectly loaded or using the incorrect type of dye-film. Try reloading the dye film correctly.
  • D
    Denise RamosAug 27, 2025
    What causes “Card not found” error on Magicard Tango 2e Printer?
    • J
      Jason TuckerAug 27, 2025
      If cards are failing to feed from the hopper of your Magicard printer and displaying a “Card not found” error message, ensure that the cleaning cassette ‘tacky’ roller is correctly fitted. Remove the cleaning cassette, check that the two small springs are above the ‘tacky roller, and then replace the cleaning cassette.
  • G
    Gerald HurleySep 17, 2025
    Why is information download slow to Magicard Tango 2e Printer?
    • J
      Joseph PotterSep 17, 2025
      If you're experiencing slow information download from your computer to the Magicard printer, it could be due to the computer polling an access control system in the background or a corrupted driver or spooler. Try operating from a dedicated PC and update to the latest driver.
  • L
    Linda GreenSep 14, 2025
    Why is lamination peeling off cards printed by Magicard Tango 2e Printer?
    • S
      sandramaySep 14, 2025
      If the lamination patch or overlay is peeling off the card after printing with your Magicard printer, it could be due to the roller temperature being too low, the lamination speed being too fast, or the cards being contaminated with fingerprints or grease. Increase the roller temperature and decrease the lamination speed. Ensure that the cards are clean and dry before lamination.
  • A
    Autumn CunninghamSep 15, 2025
    Why are laminated cards bent after printing by Magicard Tango 2e Printer?
    • B
      Brent HancockSep 16, 2025
      If laminated cards are bent or distorted after printing with your Magicard printer, it could be due to the roller temperature being too high, the lamination speed being too slow, the use of unsuitable PVC cards for double-sided lamination, or the cards being too thin. Decrease the roller temperature and increase the lamination speed. Use composite PET/PVC cards for double-sided lamination. The minimum recommended card thickness for laminating is 0.030” (0.76mm).
  • D
    donald10Sep 6, 2025
    How to fix mis-registration of colors on Magicard Tango 2e Printer?
    • L
      Lynn FisherSep 6, 2025
      If you notice mis-registration of colors, such as ghosting on photographs printed by your Magicard printer, it could be due to the card slipping because of dirty rollers. Clean all the rollers.
  • D
    Deborah DiazSep 3, 2025
    Why can't Magicard Tango 2e position the dye film correctly?
    • S
      Shane LawsonSep 3, 2025
      If your Magicard printer cannot position the dye film, resulting in colors being printed in the wrong places, it is likely due to the dye film being incorrectly loaded. Reload the dye film correctly.

Summary

Printer Preparation and Safety

Printer Safety Guidelines

Essential safety instructions for operating the printer to prevent hazards.

Printer Installation Guide

Printer Unpacking and Components

Details on unpacking the printer, identifying accessories, and checking contents.

Required Printer Consumables

Lists essential consumables like dye film, cleaning cards, and blank cards.

Loading the Dye Film Ribbon

Procedure for correctly loading the dye film spool into the printer.

Selecting Dye-Film Ribbons

Dye-Film Ribbon Selection Guide

Table and guidance for choosing the correct dye-film based on print job requirements.

Loading Dye-Film Ribbons

Dye-Film Ribbon Loading Procedure

Step-by-step instructions for safely loading dye-film into the printer.

Lamination Film Selection

Tango +L Lamination Film Options

Details on available lamination film types and part numbers for the Tango +L.

Loading Laminate Rolls

Selecting Print Cards

Card Lamination Process

Loading Print Cards

Printer Cleaning and Maintenance

Configuring Printer Driver Settings

Uninstalling UltraDriver Software

Using Magicard Support Utility

Upgrading Printer Firmware

Instructions for updating the printer's firmware using the support utility.

Printer Troubleshooting Guide

Image Quality Troubleshooting

Solutions for common image quality issues like misregistration and color errors.

Dye Film Related Issues

Troubleshooting dye film loading, positioning, and printing problems.

Technical Support and Service Contacts

Magicard Tango 2e Specifications

General IconGeneral
Print Resolution300 dpi
Card Capacity100 cards
InterfaceUSB
Print TechnologyDye Sublimation
ConnectivityUSB
Card Types SupportedPVC
Print CapabilitySingle or Dual Sided
Operating System CompatibilityWindows 7, 8, 10

Related product manuals