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RIO 2e, TANGO 2e & TANGO +L Printers USER MANUAL
Page 19 of 33
Every 1000 Prints -
Cleaning the Printhead
Step 2.
Changing the cleaning roller
There is a c
leaning cassette inside the printer which holds a cleaning roller (picture 1). We
recommend that this roller is replaced after every 1000 prints, or sooner if it looks dirty.
You re-use the cassette, and you replace the roller within it.
To replace the cleaning roller:
• Switch off your printer.
• Open the top cover. Locate the black cleaning cassette towards the rear of
the internal compartment.
• To remove the cleaning cassette, hold it between thumb and forefinger by the
tab on the top of the cassette (picture 2). Push down lightly on it, and then
lift it out.
• You now have the cassette and roller assembly out of the printer. This is a two roller assembly.
The bottom roller is permanent and the top (larger) roller is disposable (picture 3).
• Remove the used roller from the cassette (picture 4).
• Take a new roller and remove the protective white cover from around the roller.
• Insert the new roller into the cassette, ensuring that the two small springs are above
the tacky roller, pushing it against the bottom roller.
• Insert the cassette back into the printer ensuring it is seated correctly.
Step 3.
You should clean the printhead if any lines are seen on printed cards.
To clean the printhead:
• U
se the special printhead cleaning pen from your Magicard printer cleaning kit. See ‘Cleaning
Supplies’.
• Open the printer and draw the pen several times across the length of the printhead.
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