It is normal for small pieces to remain for safety reason ; cut
remaining bits by hand and add to processed ingredients.
Put the food in a suitable size food chute hole, put the food
as straight as it could be, If the food is tilted during the
pushing it may lead to a bad cutting result or more residues.
DO NOT let the drive shaft working with 2 layers accessories,
such as a chopper blade on the bottom and a slicing
/grating blade on the top, it is NOT ALLOWED !
No matter which food you selected for slicing or grating
please press evenly on the food, adjust to a higher speed or
more pressure may result in better, but please do not push
food violently.
For grating frozen cheese, please always select speed 2 and
putting more pressure on the cheese (but no need violently
pressure while the grating speed is not fast).
1. Many famous brands have a similar situation, please do not
worry about the function and safety of the appliance. Only
brand new appliances, the motor has some anti-rust paint.
A burning smell is likely during the first 2-3 uses, after that
there is no strong smell, don't worry, it is safe to use because
there is a thermostat (re-settable fuse) inside the motor to
protect you.
2. Some heavier loads (such as grating frozen cheese) and
longer working time which may let the motor have a higher
temperate and may heat the anti-rust paint and give away
burning smell and it is getting weaker and weaker after next
2-3 times, do not worry and it is safe to use because the
motor have a thermostat (re-settable fuse) inside which can
protect your safety.
3. There is a brake mechanism on the motor. When you have
an unsafe operation, such as suddenly opening the lid while
the motor is rotating, the powerful brake action could cause
a burning smell but it also ensure motor could stop instantly.
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