inteleSmart2 Instruction Manual
June 2016
Page 47 of 49
Receiver is powered
on and transmitter is
powered up, initialized
and communicating
with receiver but no
outputs are
functioning (the
receiver seven
segment LED is
displaying a 3)
There is an error with the
configuration of the
expansion module
Using RCP, verify the relay connections.
Change as necessary.
The MC (Master) Relay
turns off during
normal operation
The transmitter powered
down due to inactivity.
Extend the inactivity timeout setting for the
transmitter.
The transmitter powered
down due to low batteries.
Replace the transmitter's batteries.
The COM LED stops
blinking for more than 3
seconds, followed by the
MC Relay turning off.
Radio interference; change the system's
channel setting.
The COM LED stopped
and the MC Relay turned
off together within 1 sec,
possibly when engaging or
disengaging another relay
that is driving a contactor.
CPU module is resetting. Install snubbers
across the coils of all contactors to reduce
transient voltages. Ensure that the power
module has a stable power source.
No response from
digital input
Configuration error
Using RCP, verify that digital input is
configured for the system.
Voltage level error
Verify that digital input is correct voltage
level (either 5 volts or 36 volts), and that
RCP has also defined them properly.
No response from
analog input
Analog voltage not
detected
Verify that the jumper (J17) has pins 1 and
2 connected.
Analog current not
detected
Verify that the jumper (J17) has pins 2 and
3 connected.
Expansion module not
responding
No expansion module or
incorrect expansion
module
The seven segment display will show a 3.
Using RCP, verify the expansion module is
supposed to be defined.
No response from IR
connection
Cannot see the IR eye
Make sure the IR adapter has line of sight
with the IR eye in the unit.
No response from
USB connection
Bad USB cable Replace the cable.
RCP version not correct Verify you have the latest version of RCP.
Tethered never
connects
Cable not connected in
unit
Verify that the tethered connector is
connected to jumper J1.
No terminating resistor
Verify that jumper J2 has pins 1 and 2
connected to have terminating resistor.
Tethered command
timeouts
Bus contention Too many devices on the CAN bus.
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