19
Troubleshooting
Observation Potential Cause/Solution
No sound The station is not tuned in properly� Please
perform a rescan for available stations or
manually scroll through available stations�
Cannot preset
stations
Ensure that you are pressing and holding down
the Preset button for 2-3 seconds to open
Preset Store settings� Only press, do not hold
down, to open Preset Recall
FM: Static sound
DAB: Burbling/
intermittent cut-
out
Signal reception is low� Adjust the aerial or
move the unit to a stronger signal location�
Rescan�
Re-scan stations and/or a factory reset�
Cannot locate
DAB/DAB+ mode
FM mode is indicated by “FM” and the station
frequency� DAB mode does not display “DAB”
station name will display�
Desired station
not found
Weak signal� Use the manual tune function and
Display shows
“No Service”
There is no DAB coverage in your area, or poor
reception� Adjust the position of the aerial, or
move the unit to a stronger signal location�
Display is blank This may occur if the broadcaster changes
the label of a service or removes a label while
tuned� The radio will try to retune or perform
a scan�
Time and Date
not setting
automatically
For the time and date to set automatically you
need to turn on the system and switch to DAB
radio and let this scan�
Alternatively, you can set these in radio settings�
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