MAKELSAN Lion+ Series - Cases Not Covered by the Guarantee

UDD-SD-110/ Release Date: 19.12.2014/Rev No: 1/Rev. Date: 30.07.2015
responsibility of MAKELSAN on the condition that products are delivered to the contracted
freight company.
! The device must be sent as packed in its original packaging as long as it is not desired by the
service. Original packaging of devices should be preserved in order to use them for shipment
of devices in terms of repairs to occur. Otherwise, no responsibility is assumed with regards to
any troubles to be experienced.
! All defective products to be delivered by hand or through freight are to meet the necessary
shipment requirements. (Anti-static protective, bubble wrap or box etc.)It is essential that
legible barcode serial number belonging to the product be on the product. Otherwise, it is not
covered in the scope of the guarantee.
! It is essential that products to be sent through freight definitely be together with delivery note,
and that serial/model/malfunction details be written on delivery note to be sent (for example,
breakdown report form), and that packaging content match with the products specified in the
delivery note. Otherwise, freight is not accepted.
! The use of theGuarantee Certificate, submitted together with products with MAKELSAN
trademark,is permitted by the T.R. Ministry of Industry and Commerce and General
Directorate of Protection of Competition with no……. in accordance with the law, with no.
4077, and the notification, with no. TRKGM-95/116-117, issued basing the aforementioned
law. MAKELSAN acknowledges and undertakes to obey the liabilities determined by the laws
and legislations.
11.2 Cases Not Covered by the Guarantee
! Breakdowns resulting from the use of products contrary to the issues or the environment
conditions (temperature, humidity etc.) specified in the user manual are not covered in the
scope of guarantee.
! Damages and breakdowns resulting from the use of software, hardware, interface, accessories
or consumables apart from those used together with products or recommended ones; changing
place, wrong and insufficient maintenance, calibration or use; its operation contrary to
environment specifications published for products; insufficiency of air installation; use of
products in ambient having excessive humid or temperature; its operation in environment
harmful for electrical circuits and abrasive; and accidents, impacts, electric, shipment, natural
disasters, not limited to the ones listed above, are not covered in the scope of product
guarantee.
! In the general examination performed during the breakdown acceptance process, certain
troubles causing products not to be covered in the scope of guarantee might not be understood.
Provided that such faults come up in the detailed examination to be performed via technical
service equipment, products are returned to customers.
! Products not covered in the scope of guarantee can, on demand of customer, be treated in a
fee-paying way within the bounds of possibilities of the authorized service. Products out of the
scope of guarantee, repairs of which are not possible are returned to customers.