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INDUSTRIAL PRINTER QUICK START GUIDE
NETWORK REQUIREMENTS
Markforged devices communicate on the 2.4GHz Wi-Fi band. For assistance with setting up your network,
contact your internal IT team. Note that Markforged devices do not support 5GHz Wi-Fi connections.
WIRED CONNECTIONS
Ethernet connection must utilize cables less than 30 meters in length.
FIREWALL SETTINGS
Markforged devices support both DHCP and static IP congurations. For more information, see
theAdvanced Networking Features support article.
For proper operation, printers must be able to make outbound connections to services at the following
hostnames on the given ports (no inbound connections are needed):
HOSTNAME PORT PROTOCOL REQUIRED REASON
s3.amazonaws.com
mfeiger-production.
s3.amazonaws.com
443 TCP yes Downloading .MFP part files
produced by Eiger and consumed by
printers
cdn.eiger.io 443 TCP yes Device operation
www.eiger.io 443 TCP yes Connecting to Eiger (required for
viewing printer status, queuing print
jobs, updating printer software, etc.)
*.pool.ntp.org 123 UDP yes Time synchronization via NTP is
required for printers to connect
securely to Eiger; see Printer Time
Synchronization, below
dms.markforged.com 80, 443 HTTP, HTTPS yes Device operation
ipv4.connman.net 80 TCP no Network connection status check
(primarily used for troubleshooting)
data.logentries.com 443 TCP no Remote logging of printer events
and errors
data.logentries.com 10000 TCP no Legacy setting for remote logging,
only required if software version is
older than 2018-09-14
Most of these services are cloud-based and geographically distributed, meaning that the underlying IP
address ranges are fairly broad and can change over time, while the hostnames remain the same. This
exibility allows Eiger to maintain a higher level of availability and performance, and this mechanism is
common for many cloud-based applications you already use and trust.
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