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1. If you have no picture at all check to see if you have any status lights on your entertainment keypad or TV. Status lights should be red when
off or in standby mode, and green when the TV is powered on. If you have lights of any color skip to Section 8.14.
2. Remove the TV back cover (Figure A) and check the connection of the TV power wire at the TV (Figure B). Also check the TV power wire
connection at the console (Figure C).
3. After you have veried all connections are secure and a problem still exists verify power at the outlet (Figure D). If the outlet is not outputting
120 Volts, check tness room power.
4. If internal TV power wire connections are good, verify 12 Volts power at the TV power wire where it plugs into the TV (wire in Figure B, shown
with multi - meter in Figure E). If 12 Volts are present, the issue is likely with the TV itself, contact Matrix Customer Service.
8.15 ENTERTAINMENT TROUBLESHOOTING -TV WILL NOT TURN ON
FIGURE A
FIGURE C
FIGURE D
FIGURE E
FIGURE B
CHAPTER 8: TROUBLESHOOTING
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