Maytronics Dolphin Mass 12

Questions and Answers

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Rhonda SchneiderAug 7, 2025
Why doesn’t my Maytronics Swimming Pool Cleaner climb the walls?
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  Emily SanchezAug 7, 2025
  If your Maytronics Swimming Pool Cleaner isn’t climbing the walls, it could be due to several reasons. First, a clogged filter basket/canister can cause this issue, so clean it thoroughly. Algae on the walls, caused by improper chemical levels or unsuitable pH levels, can also make the walls slippery; in this case, check and adjust the chemical levels and scrub the walls. Finally, debris stuck in the impeller-house or impeller-cover can also prevent the cleaner from climbing, so remove any obstructions.
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Benjamin RobertsAug 11, 2025
What to do if my Maytronics Swimming Pool Cleaner moves but does not clean?
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  David CainAug 12, 2025
  If your Maytronics Swimming Pool Cleaner is moving but not effectively cleaning, the issue might be a clogged filter basket/canister. Clean the filter to ensure proper suction. Another potential cause is debris stuck in the impeller-house or impeller-cover. Remove any obstructions from these areas to restore cleaning performance.
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Jamie MunozAug 16, 2025
Why is my Maytronics Swimming Pool Cleaner moving in circles?
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  Dylan PattonAug 16, 2025
  If your Maytronics Swimming Pool Cleaner is moving in circles, start by cleaning the filter basket or canister, as a clog can cause this. Also, check for and remove any debris stuck in the impeller-house or impeller-cover. Ensure that the power supply is positioned so the cleaner can freely reach all areas of the pool. Finally, check that algae or pool water is within acceptable specifications, and correct if needed.
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Lori MooreAug 20, 2025
How to fix a Maytronics Swimming Pool Cleaner that cleans only part of the pool?
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  emoralesAug 20, 2025
  If your Maytronics Swimming Pool Cleaner is only cleaning part of the pool, reposition the power supply so that the cleaner can freely reach all areas. Also, ensure there is enough slack in the floating cable for the cleaner to reach every part of the pool. Finally, clean the filter basket/canister.
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Troy SotoAug 25, 2025
What to do if Maytronics Swimming Pool Cleaner does not move?
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  Luis DanielAug 25, 2025
  If your Maytronics Swimming Pool Cleaner isn't moving, first check that the floating cable is securely connected to the power supply outlet. Also, inspect the impeller, tracks, and wheels for any obstacles. Unplug the power supply before opening the impeller cover to check for trapped objects. Ensure nothing is blocking the tracks or wheels.
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Chris MitchellAug 29, 2025
How to remove kinks from my Maytronics Dolphin Mass 12 Swimming Pool Cleaners floating cable?
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  Christopher CookAug 29, 2025
  Kinks in the floating cable of your Maytronics Swimming Pool Cleaner may be due to a clogged filter basket/canister, so try cleaning it. Also, check for any debris stuck in the impeller-house or impeller-cover and remove it. To remove the kinks, stretch the floating cable out completely and let it sit for at least a day in the sun.
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Matthew MaldonadoSep 2, 2025
How to troubleshoot a Maytronics Swimming Pool Cleaners power supply that is not working?
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  sean36Sep 2, 2025
  If the power supply or its switch LED for your Maytronics Swimming Pool Cleaner isn't working, first, check that there is voltage in the power socket. Then, ensure the power supply is plugged in and turned on. Next, verify that the power cable is securely connected to the power supply inlet. If none of these solve the issue, turn the power supply off, wait 30 seconds, and then turn it back on.