Useful operation hints
Useful operation hints
Useful operation hints
Service policy
Dolphin after-sales service commitment
Maytronics, the company behind all Dolphin robotic pool cleaners, is dedicated
to providing all customers fast, professional, cost-effective and efficient service.
We believe in supporting your ability to deliver highly effective first-line response
to your customers:
• Self-diagnostics – Enable instant, onsite diagnoses of problems.
• Full repair instructions and interactive repair tools – Reduce service time.
• Analyzer tool – For all motor units, power supplies, cables, remote control units
• Professional technician education – Customized training and certification at
distributors’ facilities; annual technical seminars.
• Ongoing support from Maytronics local distributor.
Our service standards and expectations:
• Repair time should not exceed 7 days repair cycle time.
• Bumper to bumper assurance, full warranty on all parts.
• Availability of spare parts at your local distributor service center.
• Annual product training – Coordinate with your local distributor.
• Hot line support provided by your local distributor.
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