Mazda Connect - Page 186

Android Auto™ use-related issues
Symptom Cause Solution method
The Android Auto™ mode does
not launch even though the An-
droid™-genuine connector cord
is inserted into the USB port and
it is connected to my Android™
Smartphone.
The Android Auto™ application
has not been downloaded to
your Android™ Smartphone.
To use Android Auto™ with your
vehicle, the Android Auto™ ap-
plication is required on your An-
droid™ Smartphone. Download
the Android Auto™ application
from the Google Play™.
Android Auto™ mode cannot be
activated even though an An-
droid™-genuine connector cord
connected to my Android™
Smartphone is inserted into the
USB port. Or, the error message,
“Android Auto ended due to a
Bluetooth communication error.”
is displayed.
There is mis-communication be-
tween the vehicle's audio system
and your Android™ Smartphone.
Disconnect the connector cord
from the USB port once and then
reconnect it.
Your Android™ Smartphone can-
not be paired because another
device is connected via Blue-
tooth
®
.
Disconnect the other device's
Bluetooth
®
connection, discon-
nect the connector cord of the
Android™ Smartphone from the
USB terminal once, and then re-
connect it.
The Device Connection Status of
the connected Android™ Smart-
phone is set to “Never Enabled”.
Set the “Device Connection Sta-
tus” to “Always Enable” or “Ena-
ble Once”.
Refer to Connectivity Settings on
page 2-126.
Android Auto™ mode is already
activated using another Android™
Smartphone.
If Android Auto™ mode is al-
ready activated using another
Android™, Android Auto™ mode
cannot be used with an addi-
tional Android™ Smartphone.
Disconnect Android Auto™
mode once and then reconnect
it to it the Android™ Smartphone
you want to use with Android
Auto™ mode.
The icon of the application I want
to use is not displayed on the
home screen while in Android
Auto™ mode.
Only applications compatible
with Android Auto™ are dis-
played on the screen.
Contact the application's suppli-
er.

Voice recognition is poor or in-
correct.

Voice recognition responds
slowly or it does not work.
―
If you are having diculty using
the voice recognition, visit the
Android Auto™ support site or
contact Google™.
Trouble
Troubleshooting
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