Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
l
Excessive, slow speech.
l
Excessive, forceful speech
(shouting).
l
Speaking before the beep sound
has ended.
l
Loud noise
(speaking or noise from outside/
inside vehicle).
l
Airflow from A/C is blowing
against the microphone.
l
Speaking in off-standard
expressions (dialect).
Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers are
spoken in a sequence, recognition
ability will improve if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the
microphone.
A poor connection or malfunction
with the microphone may have
occurred. Consult an expert repairer,
we recommend an Authorised Mazda
Repairer.
Phone-related voice recognition is
disabled
There is a problem with the
connection between the Bluetooth
®
unit and the device.
If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognised
The Bluetooth
®
system is under a
condition in which recognition is
difficult.
By carrying out the following
measures, the rate of recognition will
improve.
l
Clear memory from the
phonebook which is not used
very often.
l
Avoid shortened names, use full
names.
(Recognition improves the longer
the name is. By not using names
such as “Mum”, “Dad”, recogni-
tion will improve.)
When operating the audio, a song
name is not recognised
Song names cannot be recognised by
voice.
―
You want to skip guidance ―
Guidance can be skipped by quickly
pressing and releasing the Talk
button.
Interior Features
Bluetooth®
5-147
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