Message Cause Action
Safety function
faulty
Temporary electronic or firmware rela-
ted issue in the product.
Restart the product.
If the problem remains, the message
requires action by authorized service
technician.
Electronic problem
Loop sensor prob-
lem, front/rear
Charging system
problem
Tilt sensor prob-
lem
Temporary prob-
lem
Temporary battery
problem
Temporary battery or firmware related
issue in the product.
Restart the product.
Disconnect and reconnect the battery.
If the problem remains, the message
requires action by authorized service
technician.
Battery problem
The product is not allowed to operate if
the battery temperature is too high or
low.
The product starts to operate according
to schedule when the temperature is
within the set limits.
Check that the charging station is
placed in an area with protection from
the sun.
Charging current
too high
Wrong or faulty power supply unit. Restart the product.
If the problem remains, the message
requires action by authorized service
technician.
Connectivity prob-
lem
Potential problem on the connectivity
circuit board in the product.
Restart the product.
If the problem remains, the message
requires action by authorized service
technician.
Connectivity set-
tings restored
The connectivity settings was restored
due to a fault.
Please check and change the settings
if needed.
Poor signal quality
The connectivity circuit board in the
product is assembled upside down, or
the product itself is tilted or upside
down.
Verify the product is not upside down or
tilted. If not, the message requires ac-
tion by authorized service technician.
1411 - 001 - 18.12.2019
Troubleshooting - 41
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