39
TROUBLESHOOTING GUIDE
WARNING: Inspection, testing and
repair of electrical equipment should be
performed only by qualified service
personnel.
The grill should be disconnected
from all electricity when servicing, except
when electrical tests are required.
DANGER: Use extreme care during
electrical circuit tests. Live circuitry may
be exposed.
The grill must be pulled away from the
wall for thorough cleaning. When returning the
grill to its original position, use extreme
caution to smoothly and slowly roll the grill
backward into place. Failure to do so may
cause the grill to tip, and will cause severe
equipment damage or personal injury.
ENTIRE GRILL
PROBLEM
PROBABLE CAUSE REMEDY
One side of the grill will not
heat. (The control might display
the message “UPPER HEATER
FAILURE”or“LOWER
HEATER FAILURE”.)
One power connection is not
connected.
Check the power connection.
The contactor is faulty. Call a service technician.
The restaurant circuit breaker
has tripped.
Reset the restaurant circuit
breaker.
The heater is faulty. Call a service technician.
The high limit switch is faulty. Call a service technician.
The solid state relay is faulty. Call a service technician.
One heat zone will not heat. The interface board is faulty. Call a service technician.
The solid state relay is faulty. Call a service technician.
The control harness is faulty. Call a service technician.
One o f the heat zones is
overheating. (The display reads
“TOO HOT”.)
The interface board is faulty. Call a service technician.
The solid state relay is faulty. Call a service technician.
The exhaust hood and grill will
not turn on when fan interlock
switch is placed in the ON
position.
The restaurant circuit breaker
has been tripped.
Reset the restaurant circuit
breaker.
The fan interlock cord is not
connected properly.
Reconnect the cord.
The fan disconnect switch on
the roof is in the OFF position.
Place the switch in the ON
position.
The fan interlock switch is
faulty.
Call a service technician.
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