32 McQuay IM 777-4
Service and Warranty Procedure
Service an d Warranty P rocedure
Warranty
Consult your local McQuay Representative for warranty
details. Refer to Form 933-43285Y. To find your local
McQuay Representative, go to www.mcquay.com.
Warranty Return Material Procedure
Defective material may not be returned without permission of
authorized factory service personnel of McQuay International
in Minneapolis, Minnesota, (763) 553-5330. A “Return
Goods” tag must be included with the returned material. Enter
the required information to expedite handling and prompt
issuance of credits. All parts must be returned to the
appropriate McQuay facility, designated on the “Return
Goods” tag. Transportation charges must be prepaid.
The return of the part does not constitute an order for
replacement. Therefor, a purchase order must be entered
through the nearest McQuay representative. The order should
include part number, model number, and serial number of the
unit involved.
Credit will be issued on customer's purchase order following
an inspection of the return part and upon determination that the
failure is due to faulty material or workmanship during the
warranty period.
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