RX8000 Integrated Receiver/Decoders
1553-FGB 101 759 Uen K
www.mediakind.com
For systems, along with Secure Basic Support, customers have the option of either Secure
Advanced Support or Secure Superior Support. These support packages provide higher
committed response and resolution times, onsite support where necessary, service performance
review and a host of other proactive services to help you get the maximum return on your
investment in MediaKind solutions.
Call MediaKind Sales for more details.
4.4. Fault-finding
4.4.1. General
The information contained in this chapter is intended to isolate the unit as the faulty equipment if
a system failure occurs.
Do not remove the covers of this equipment. Hazardous voltages are
present within this equipment and may be exposed if the covers are removed.
Only MediaKind trained and approved service engineers are permitted to service
this equipment.
CAUTION: Do not remove the covers of this equipment. Unauthorized maintenance or
the use of non-approved replacements may affect the equipment specification
and invalidate any warranties.
This Reference Guide does not include any maintenance information or procedures that would
require the removal of covers.
If the following information fails to clear the abnormal condition, please contact Customer
Services using the information given in the Preliminary Pages of this Reference Guide.
4.4.2. System Defaults
The system defaults can be restored at any time using the Restore System Defaults option.
4.4.3. Preliminary Investigations
Always investigate the failure symptoms fully, prior to taking remedial action. Fault diagnosis for
the equipment operator is limited to the following tasks, since the operator should NOT remove
the covers of the equipment:
1. Ensure all leads and connectors are in place and serviceable.
2. Ensure the unit is powered. If not investigate the power source. Check
the fuse.
3. Ensure the alarm status LED on the front of the unit is not lit. If it is,
investigate the Alarm status.
4. Use the C/N Margin display to ensure that the C/N Margin is greater
than 0 dB. If it is not, check the input to the Receiver (when utilizing
satellite input).
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