Error Messages
Lamp error: The unit attempted to strike the lamp more than seven times without success, or the lamp is dam-
aged, missing or the unit has overheated several times. This may occur in ambient temperatures of 45ºC and
above. Or it could be failure in the igniter or ballast.
Check or replace lamp. If problem persist contact your dealer
Mother board error: This message indicates that the main PCB is not communicating correctly with the control
board.
Have a dealer or authorized service center check the unit
Color wheel 1 error: This indicates a problem with the color wheel 1. This could be a defective magnetic indexing
circuit sensor or a bad stepper motor.
Check the connection from PCB to sensor. Confirm magnet is not missing
from color wheel. Confirm stepper motor is rotating. Have a dealer or authorized service center check the unit.
Rotating gobo wheel error: The rotating gobo wheel is not located in the default position after the reset. This
could be a defective magnetic indexing circuit sensor or a bad stepper motor or a defective driver circuit in the
main PCB.
If problem continues have a dealer or authorized service center check the unit.
Color wheel 2 error: This indicates a problem with the color wheel 2. This could be a defective magnetic indexing
circuit sensor or a bad stepper motor.
Check the connection from PCB to sensor. Confirm magnet is not missing
Rotating gobo indexing error: The rotating gobo is not located in the default position after the reset. This could
be a defective magnetic indexing circuit sensor or a bad stepper motor or a defective driver circuit in the main
PCB.
If problem continues have a dealer or authorized service center check the unit.
Static gobo wheel error: The static gobo is not located in the default position after the reset. This could be a de-
fective magnetic indexing circuit sensor or a bad stepper motor or a defective driver circuit in the main PCB.
If
problem continues have a dealer or authorized service center check the unit.
Prism wheel error: The prism wheel is not located in the default position after the reset. This could be a defective
magnetic indexing circuit sensor or a bad stepper motor or a defective driver circuit in the main PCB.
If problem
continues have a dealer or authorized service center check the unit.
Fixture temperature error: This error informs you that the fixture has overheated (occurred if the ambient tem-
perature is 45ºC or more) and the relay has switched off the lamp. This message will appear on the display until
the temperature reaches a suitable level, then the display will show a HEAt message meaning the lamp is to hot.
You will need to wait until the lamp has cooled to restart the unit.
Check that fans are working and heat sensors
are operational. If problems continue have a dealer or authorized service center check the unit.
Power error: This message will appear if the fixture was shortly disconnected from the mains.
Lamp sensor error: This message appears if the lamp sensor has failed.
If problem occurs have a dealer or au-
thorized service center check the unit.
Tilt movement error: The head is not located in the default position after the reset. This could be a defective mag-
netic indexing circuit sensor or a bad stepper motor or a defective driver circuit in the main PCB.
Check to make
sure that there is nothing obstructing the path, if problem continues have a dealer or authorized service center
check the unit.
Pan movement error: The yoke is not located in the default position after the reset. This could be a defective mag-
netic indexing circuit sensor or a bad stepper motor or a defective driver circuit in the main PCB.
Check to make
sure that there is nothing obstructing the path, if problem continues have a dealer or authorized service center
check the unit.
Frequency error: This message will appear if the frequency of the main power is not a standard 50 or 60Hz.
Heat error: This message appears if you try to switch the lamp on within 5 minutes after having turned off the
lamp. The message will also appear if the lamp doesn’t ignite within 28 seconds. The unit will automatically try to
ignite the lamp again when 5 minutes have passed.
Check or replace lamp If lamp sensor is switched off (function
EnSN) this function is disabled. If problem persist contact your dealer or service center.
To Next Page
Loading...
