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OTS80PB and OTS60PB OTS100AF, OTS80AF and OTS60AF
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Repair and warranty
14. Repair and warranty
The Test set circuit contains static sensitive devices, and care must be taken in handling the printed circuit board. If
the protection of a product has been impaired it should not be used, and be sent for repair by suitably trained and
qualified personnel. The protection is likely to be impaired if, for example, the product shows visible damage, fails to
perform the intended measurements, has been subjected to prolonged storage under unfavourable conditions, or has
been exposed to severe transport stresses.
New products are guaranteed for 1 year from the date of purchase by the user.
Note: Any unauthorized prior repair or adjustment will automatically invalidate the warranty.
Note: Please ensure when returning an instrument for repair or warranty it is adequately packed. It is recommended
that the original packaging is taken note of, or retained, in case it is required. The instrument should be carefully boxed
and protected, and then be securely strapped to a pallet. Please note that damage caused in transportation due to
poor packaging may invalidate a warranty claim.”
14.1. Instrument repair and spare parts
For service requirements contact:–
Megger Limited OR Megger
Archcliffe Road Valley Forge Corporate Centre
Dover 2621 Van Buren Avenue
Kent Norristown
CT17 9EN PA 19403
U. K. U. S. A.
Tel: +44 (0) 1304 502 243 Tel: +1 610 676 8579
Fax: +44 (0) 1304 207 342 Fax: +1 610 676 8625
or an approved repair company.
14.2. Approved repair companies
A number of independent companies have been approved for repair work on most Megger products, using genuine
Megger spare parts. Consult the Appointed Distributor / Agent regarding spare parts, repair facilities and advice on
the best course of action to take.
14.3. Returning a test set for repair
If returning a test set to the manufacturer for repair, it should be sent freight pre-paid to the appropriate address.
A copy of the invoice and of the packing note should be sent simultaneously by airmail to expedite clearance through
customs. A repair estimate showing freight return and other charges will be submitted to the sender, if required,
before work on the instrument commences.
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