7-1
5. Troubleshooting Guide
Thread breakage
11034 Rev. A 7. Troubleshooting
POSSIBLE CAUSES
Stitches are too short and/or too
dense
Check the design for short and/or
dense stitches, and edit the
Incorrect needle for thread size
being used
Replace with a compatible needle
Needle is bent, damaged, or dull
Needle position is incorrect
Install the needle correctly (see
Needle scarf and/or needle eye is
Incorrect thread size for the
Replace with a compatible needle
Replace with a high quality
thread or spray silicone on thread
S-twist (right twist) thread being
Replace with a Z-twist (left twist)
Improper threading
Thread correctly (refer to
Upper/bobbin tension too tight
Loosen upper/bobbin tension
Ratio of upper thread to bobbin
thread incorrect
Adjust upper and/or bobbin
tension (see tension section)
Incorrect check spring
Adjust/replace check spring (refer
Tighten fabric in the hoop (see
Inadequate backing allows fabric
to pull into needle plate hole
Increase number of backing
Adjust hook timing (refer to the
Rotary hook does not rotate
Gap between the UTC retaining
tab and the rotary hook is too
Widen the gap (refer to the
Bobbin thread feeds poorly
Scratches or burrs on thread path
Remove scratches with emery
Needle depth is incorrect
Adjust needle depth (refer to the