OWNER SERVICE ASSISTANCE
36 eng
Symptom Possible Cause Resolution
The motor does not
operate in the same
direction as the
directional indicator
Directional indicator
misaligned
Contact service center.
Mount is hard to
unlatch with the pull
rope
Mount bracket is not
level or twisted
Loosen or twist the two
forward bracket screws slightly
and latch the bracket.
Continue to loosen each of the
bracket screws until the
bracket releases easily. If
necessary, install shim
washers (not supplied) and
then tighten the screws. Refer
to Mount Installation for help.
Difficulty removing
propeller
Bent propeller pin
Hold one blade and lightly tap
the opposite blade with a
rubber mallet.
Use a putty knife on both sides
of the propeller to apply equal
pressure.
Bent armature shaft Contact service center.
Service Assistance
Your satisfaction with your product is very important to us. If you have
a problem or question about your motor, contact your dealer or any
certified MotorGuide Service Center. For more service assistance
information, refer to Warranty Information.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial number of your trolling motor
• Proof of purchase or registration verification
• Nature of problem
Mercury Marine Service Offices
For assistance, call, fax, or write. Please include your daytime
telephone number with mail and fax correspondence.
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