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7. Error Messages/Troubleshooting
If an error occurs during a measurement, the measurement is discontinued
and a corresponding error code is displayed. We recommend you switch the
device off and take a new measurement making sure you allow time for
relaxation (example: error no. 1).
Repeat measurement keeping arm still.
If inflation of the cuff takes too long, the
cuff is not correctly seated or the hose
connection’s not tight.
Check connections and repeat.
The difference between systolic and dias-
tolic is excessive. Measure again carefully
following proper cuff procedures and
ensure measurement under quiet condi-
tions.
Error No. Possible cause(s) / Solutions
ERR 1 The tube may have loosened, or no pulse
was detected.
*Ensure cuff connections are tight with
proper cuff placement. See section (5.3)
ERR 2 Unnatural pressure impulses. Reason:
The arm was moved during the
measurement (Artifact).
Repeat measurement keeping arm still.
ERR 3
ERR 5
The cuff pressure is too high. Relax for 5
minutes and repeat the measurement.*
HI
The pulse is too low (less than 40).
Repeat the measurement.*
LO
*If this or any other problem occurs repeatedly, please consult your doctor.
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