5 M1179886
Glossary of Terms
The following terms are used throughout this manual
• ASP – a Microsoft Authorized Service Provider who performs repair services on behalf of Microsoft under an
ASP Agreement
• Commercial Spares/CRU – Customer Replaceable Units available to commercial customers for repair by a
skilled-technician
• feet or foot – Non-Skid Foot Pads
• C-cover – Keyboard Trackpad Assembly
• rSSD – Removable Solid-State Drive
• AB-cover – Display Assembly or AB-Cover Display Assembly
• BMR – Bare Metal Recovery refers to the clean imaging process.
• chassis or D-chassis or D-bucket – Device bottom case
• SDT – Surface Diagnostic Toolkit
• ESD – Electro-Static Discharge
• FPC – Flexible Printed Circuits connections
• FRU – Field Replaceable Units are sub-system components such as the C-cover, AB-cover, and rSSD. FRU
are available only to ASPs. Some replaceable units will only be available as FRUs and therefore are only
supported at an ASP.
• IPA – Isopropyl alcohol which should be used to clean adhesive from device as detailed within process steps.
Use 70% IPA in all cases.
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