Troubleshooting
Please check the following table in case of any abnormal conditions when using the product.
The scrubber does
not work
- The rolling brush is entangled with
hair and other objects
- Clean the rolling brush
- The waste water tank is full
- Clean up the waste water tank
- The pipe is blocked
Clean up the pipe under the waste
water tank
Suction power is
weakened
-Rolling brush, rolling brush cover,
and waste water tank are not
installed properly
- Re-install
- The rolling brush is entangled with
hair and other objects
- Clean the rolling brush
- The nozzle or pipe is blocked
- Clean up obstacles in the nozzle or
pipe
- Waste water tank filter is dirty or
missing
- Clean or install the filter
running
- The nozzle is blocked - Clean up obstacles in the nozzle
Noise during water
pump running
- The clean water tank is lack of
water
- Add water to the clean water tank
- The clean water tank is not
installed in place
- Reinstall the clean water tank
Floor brush doesn’t
have water
- The clean water tank is lack of
- Add water to the clean water tank
- The clean water tank is not
installed in place
- Reinstall the clean water tank
- The machine is in quick suction
mode
- Press the mode button once again
Water leaking from
air outlet
- The waste water tank float is stuck
by foreign objects
- Clean up foreign objects at the float
Water leakage at the
bottom of the floor
brush
- Waste water tank or waste water
tank filter isn’t installed
- Install waste water tank and filter
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