Problem solving guide
138
Spray arm monitoring/conductivity/wash pressure
Problem Cause and remedy
Spray arm monitoring - upper
spray arm: Spray arm blocked
or excessive foaming
or
Spray arm monitoring - lower
spray arm: Spray arm blocked
or excessive foaming
or
Spray arm monitoring - mobile
unit spray arm 1 - : spray arm
blocked or excessive foaming
The set spin speed has not been reached.
– Load items are obstructing the machine or basket spray
arms.
Arrange the load items so that the spray arms can turn
easily and start the programme again.
– The relevant spray arm is blocked.
Clean the spray arm.
Check whether the filters in the wash cabinet are clean
and correctly inserted.
Start the programme again.
– Wash pressure is too low due to a heavy build-up of
foam.
Follow the instructions regarding foam build-up in
“Chemical processes and technology”.
Start the Rinsing programme in order to clean the wash
cabinet.
Then reprocess the load items again.
Conductivity level too high:
Actual value: µS/cm Max
value: µS/cm
Carry-over of conductive substances during reprocessing.
Check the process.
Empty or faulty water softener or demineralisation system.
Check external water softener or demineralisation
systems.
Reactivate the systems if necessary.
Work on the on-site water supply.
Contact a suitably qualified plumber.
Plumbing connections transposed.
Observe the markings on the plumbing connections (see
“Connection to the water supply”).
Conductivity level exceeds
max. value
If the level drops below the measuring range, the
conductivity cannot be determined.
Contact the Miele Customer Service Department.
Conductivity module requires
calibration
The conductivity meter must be recalibrated.
Contact the Miele Customer Service Department.
Conductivity module commu-
nication error
The connection to the conductivity meter has been
interrupted.
Contact the Miele Customer Service Department.