General problems or an unsatisfactory wash result
Problem Possible cause Remedy
The machine
shakes during the
spin cycle.
The four feet are not rest
-
ing evenly on the floor.
Level the machine. See advice
on installation.
The laundry has not
been spun satisfac
-
torily.
The spin speed selected
was too low.
Select a higher spin speed
next time.
The pump makes
strange noises.
These do not indicate a
fault.
They occur at the end of a
pump sequence as a normal
part of the operation.
The programme se-
lector light ring is
not lit up.
The machine has switched off the light ring to save en-
ergy. To switch the light ring back on again: press one of
the additional option buttons or turn the programme se-
lector.
Large residues of
detergent remain in
the dispenser
drawer.
The water supply pres-
sure is too low.
– Clean the filter in the water
inlet system.
– It may be useful to press the
Water plus
button.
Washing powder used
with water softener tends
to become sticky.
Pour washing powder into the
dispenser before adding any
water softener.
Fabric conditioner
is not completely
dispensed or too
much water re
-
mains in the §
compartment.
The siphon is either in
-
correctly positioned or
clogged.
Clean the siphon, see
"Cleaning and care - Cleaning
the detergent drawer".
Problem solving guide
39
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