Problem solving guide
50
General problems with the washing machine
Problem Cause and remedy
Fabric conditioner is not
completely dispensed
or too much water
remains in the
compartment.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see “Cleaning and care -
Cleaning the detergent dispenser drawer”.
At the end of the
programme there is still
liquid in the capsule.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will
remain in the capsule.
There is water next to
the capsule in the
compartment.
CapDosing has not been activated.
Make sure that you remember to activate
CapDosing with the sensor control the next
time you insert a capsule.
An empty capsule was not removed at the end of the
last wash programme.
Remove and dispose of the empty capsule at the
end of each programme.
There is a blockage in the small pipe in the detergent
drawer onto which the capsule is placed.
Clean the small pipe.
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