6-2 
 
6.5 Checking Technical Alarms 
Before troubleshooting the monitor, check for technical alarm messages. If an alarm message is presented, eliminate 
the technical alarm first. 
 
For detailed information on technical alarm message, possible cause and corrective action, refer to the patient 
monitor’s Operation Manual. 
 
6.6 Troubleshooting Guide 
6.6.1 Power On/Off Failure 
Symptoms  Possible Cause  Corrective Action 
The monitor fails to 
start. 
AC mains not connected or 
battery too low 
Check that AC mains is properly connected or battery capacity 
is sufficient. 
Cable defective  1. Check that the cable between the keypad board and main 
board is correctly connected. 
2. Check that the cable between the power board and power 
management board is correctly connected. 
3. Check that the cable between the main board and power 
management board is correctly connected. 
Power board defective  Replace the power board. 
Power management board 
defective 
Replace the power management board. 
The main board failed.  Replace the main board. 
 
6.6.2 Display Failures 
Symptoms  Possible Cause  Corrective Action 
The display is blank or 
black. 
Cable defective  1. Check if the cable between the display and main board 
and the backlight cable are correctly connected. 
2. Check that the cables and connectors are not damaged.
Main board defective  Replace the main board. 
Display defective  Replace the display. 
Images overlapped or 
distorted 
Main board error  Replace the main board, or upgrade the main board with 
the upgrade software. 
Cable defective  Check if the cable between the display and main board 
and the backlight cable are correctly connected. 
Secondary display 
does not function 
or displays snows or 
flashing specks 
Cable defective  1. Check that the cable between the secondary display 
and the monitor is correctly connected. 
2. Check that the cable between the main board and 
power management board is correctly connected. 
3. Check that the cable between power management 
board and interface board is correctly connected. 
The connector board failed.  Replace the connector board. 
Power management board defective  Replace the power management board. 
The main board failed.  Replace the main board.