10
Troubleshooting
10-10
10.2 Problems with print quality
If you are having problems with print quality, follow these steps:
Remove the toner cartridge and shake it back and forth carefully to
distribute the remaining toner evenly.
Remove the toner cartridge and check it for damage. If necessary,
replace it with a new cartridge, see chapter 9.
Remove the image transfer roller and check it for damage. If
necessary, replace it with a new roller, see chapter 9.
Clean the inside of the printer, see chapter 9.
Deactivate the Toner Save feature in the print menu and try another
sample print-out, see chapter 4.
Problem Possible cause Action
Blank pages
The toner cartridge is empty or
damaged.
Remove the toner cartridge and
check it for damage. If
necessary, fit a new toner
cartridge, see chapter 9.
Black pages
The toner cartridge is damaged. Remove the toner cartridge and
check it for damage. If
necessary, fit a new toner
cartridge, see chapter 9.