Mitel 3000 User Guide

WELCOME TO THE MITEL 3000 HOTEL.............................................................................................1
An introduction to the additional facilities provided in the Mitel 3000 Hotel.....................................1
ACTIVATING YOUR HOTEL APPLICATION ON YOUR MITEL 3000.................................................2
1) Unique Key ..................................................................................................................................2
a. PBX Serial Number......................................................................................................................2
b. License Number...........................................................................................................................3
c. Connect to XARIOS.COM to obtain your unique number............................................................3
2) To Activate the Hotel Application.................................................................................................4
LINE SETTINGS FOR HOTEL MITEL 3000 ..........................................................................................5
HOTEL APPLICATION PROGRAMMING START UP..........................................................................6
ADMINISTRATION PROGRAMMING.............................................................................. 6
BASIC PROGRAMMING PROCEDURE ........................................................................................................6
ENTERING THE HOTEL NAME ..................................................................................................................6
DEFINING ADMINISTRATION AND GUEST EXTENSIONS............................................................................... 7
SELECTING THE CLASS OF SERVICE FOR EXTENSIONS ............................................................................. 8
SETTING THE RATES FOR CALL CHARGES................................................................................................9
SETTING DIAL CODES FOR CHARGE BANDS ...........................................................................................10
SETTING THE DATA SPEED ....................................................................................................................11
CALL LOGGING - PRINTING GUEST PHONE BILLS ....................................................................................11
RECEPTION PHONE HOTEL FACILITIES .........................................................................................12
THIS SECTION TELLS YOU HOW TO USE THE HOTEL FACILITIES ON THE RECEPTION PHONE. ......................12
Check In.........................................................................................................................................12
When you activate Check in for a phone:......................................................................................12
Check Out......................................................................................................................................13
Room Status ..................................................................................................................................14
Message Waiting ...........................................................................................................................14
Wake Up Call.................................................................................................................................15
Setting a Wake up call for a guest.................................................................................................15
Reviewing a Wake up call..............................................................................................................15
BILLING GUESTS AND LOGGING ADMINISTRATION CALLS........................................................16
This section describes the various call billing and call logging options.........................................16
Option 1 - Call Billing .....................................................................................................................16
The format of these records is:......................................................................................................16
Option 2- Call Logging...................................................................................................................17
Phone Bill.......................................................................................................................................17
If ‘delete call records’ is selected, you are prompted to confirm your selection. When confirmed
the records are deleted.Call with cost............................................................................................17
Call with cost..................................................................................................................................18
USER GUIDE FOR GUEST PHONES .................................................................................................19
To make an internal call.................................................................................................................19
To make an external call................................................................................................................19
Last Number Redial .......................................................................................................................19
Wake Up Call.................................................................................................................................19
APPENDIX A ........................................................................................................................................20
Charge Band Codes User Table (default values are just samples) ..............................................20

Mitel 3000 Specifications

General

Brand	Mitel
Model	3000
Category	Telephone System
Language	English