Mitel 1000 User Manual

Global Headquarters
Tel: +1(613) 592-2122
Fax: +1(613) 592-4784
U.S.
Tel: +1(480) 961-9000
Fax: +1(480) 961-1370
EMEA
Tel: +44(0)1291-430000
Fax: +44(0)1291-430400
CALA
Tel: +1(613) 592-2122
Fax: +1(613) 592-7825
Asia Pacic
Tel: +852 2508 9780
Fax: +852 2508 9232
For more information on our worldwide oce locations, visit our website at www.mitel.com/oces
THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Mitel to be accurate
as of the date of its publication, is subject to change without notice. Mitel assumes no responsibility for any errors or omissions in this document and shall
have no obligation to you as a result of having made this document available to you or based upon the information it contains.
M MITEL (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the registered trademarks of their respective
holders.
© Copyright 2008, Mitel Networks Corporation. All Rights Reserved.
www.mitel.com
Owner’s Manual
MITEL
3000

Mitel 1000 Specifications

General

Digital phones	Yes
Analog phones	Yes
Display	LCD
Power	AC adapter
Headset Port	Yes
Mounting	Desktop, Wall

Summary

Introduction to Mitel 1000

Important Safety Instructions

Basic safety precautions for using telephone equipment.

Getting to Know Your Mitel 1000

Mitel 1000 Package Contents

Connecting Your Mitel 1000 System

Connecting CO Lines and ADSL

Connecting the Power and Registering Phones

Basic Programming via Management Application

Accessing the Management Application

Basic PABX Settings Overview

Incoming Ringing and Extension Names

Outgoing Restriction and Class of Service

Incoming Call Ringing Configuration

Extension Settings Management

Class of Service and Call Restrictions

Programming Class of Service Codes

Cordless Phone Registration Process

Using Your Mitel 1000 Phone System

Mitel 1000 System Description

Introduction to Mitel 1000 Phones

Getting Started with Your Mitel 1000

Using Different Phone Types and Features

System Featurephone Overview

Featurephone Display and Prompt Usage

Featurephone Customization and Operation

Featurephone Advanced Settings and System Programming

Cordless Phone Call Operations

Cordless Phone Call Management

Featurephone Basic Call Features

Speed Dial List Management

Call Handling Features

Extension Call Forwarding Options

Speed Dial, Voicemail, and Redial Features

Least Cost Routing and Forward Recall

Extension Setup Options

Do Not Disturb and Extension Lock

Configuring Do Not Disturb and Extension Lock features for user extensions.

Extension Lock, Alarm Calls, and System Reset

Incoming Call Handling and System Services

System Features: Music on Hold, Hotline, Names, Class of Service

Voicemail Message Management

Voicemail Greeting and Remote Access

Voicemail Password, Monitoring, and Remote Notification

Remote Notification Configuration

Answering Machine Setup and Operation

Connecting to the Internet

ADSL Modem Configuration and Internet Access Types

Settings for ADSL modem and different types of internet access.

Configuring PPPoA ADSL Connection

Step-by-step guide to setting up a PPPoA connection with your ISP.

ADSL Modem Settings Configuration

Configuring PPPoE and VPI/VCI Settings

PPPoE ADSL Connection Configuration

Internet Access Types and PPPoE Setup

MAC Spoofing and DHCP ADSL Configuration

RFC1483 Mode and Manual VPI/VCI Setup

Manual Internet Connection Configuration

IP Gateway and DHCP Configuration

Static IP Gateway Configuration

Password Protection Setup

Setting Your Username and Password

Configuring username and password for web page access and security.

Managing Web Interface Password

DHCP Server Configuration

DHCP Server Management

DHCP Server Subnet Configuration

LAN IP Addressing Configuration

Changing Mitel 1000 LAN IP Address

PABX Configuration via Web Interface

Incoming Ringing Configuration

Edit Incoming Ringing Settings

System-Wide Settings Configuration

Activate Night Service and Answering Machine

Configuring system settings like Night Service activation and Answering Machine.

System Settings: VM Capacity, Music, Passwords, Caller ID, Doorphone

System Speed Dial Configuration

Extension Settings Management

Extension Name and Voicemail Settings

Configuring basic extension settings like names and voicemail.

Advanced Extension Options

Extension Restrictions and Forwarding

Extension Features: Forwarding, Voicemail, Call Recording

Personal Speed Dials and Program Keys

Line Settings Configuration

Class of Service Definitions

Call Restrictions and Day/Night Modes

System Timer Settings

Timer Settings and LCR Programming

Least Cost Routing (LCR) and CLI Routes

Outgoing Call Restrictions

Advanced Router and VoIP Settings

VoIP Setup and Basic Parameters

Configuring VoIP username, password, registration, and basic parameters.

VoIP Setup and Advanced Settings

Detailed VoIP Configuration: User Domain, Registrar, Codecs, QoS

Wireless Network Configuration: Enable, Basic, Channel

Wireless Network Security Configuration

WEP Encryption Configuration

WPA Security and Channel Selection

Wireless Address Authentication Configuration

Wireless PC Blacklist Configuration

Wireless PC Whitelist Configuration

Firewall Configuration Overview

Firewall Security State and Levels

Firewall Security Levels and NAT

Security Policy Configuration

Firewall Port and IP Filter Configuration

Intrusion Detection Configuration

Intrusion Detection Parameters

Security Logging Configuration

Diagnostics and ADSL Testing

Checking Mitel 1000 Front Panel LEDs

Verifying the status of Power, Ethernet, DSL, and Internet LEDs for troubleshooting.

ADSL and PC Settings Troubleshooting

WLAN Settings Troubleshooting

Wireless PC Settings Troubleshooting

Troubleshooting Your Cordless Phone

Troubleshooting the PABX System