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You are presented with the voice mail menu. The options displayed are ‘Play’,
‘Erase all messages’, ‘Greeting’, ‘Change Password’, ‘Monitor’ and ‘Cancel’.
To retrieve messages left in your Voice Mailbox
If new voice messages have been left in your Voice Mailbox, the Message
Waiting Light, located on the top right-hand corner of your Featurephone, will
be on. In addition, the top line on your Featurephone display will show ‘New
voice messages’.
Select ‘New voice messages’.
Enter your extension number.
Enter your Voicemail Password, which is 1111 by default, followed by #.
Select ‘Play’. The new messages are played.
Note
Each message is time stamped to tell you when the message
was received. When all new messages are played, you are
informed of the total number of messages in your box. You may
skip the time stamp by dialing 8, which jumps forward ten
seconds.
Forward a message from a Featurephone
A user can forward a message from their voice box to another voice box.
While you are listening to the message select the ‘Forward message’ option
Select the extension to forward to from the menu on the phone
In the forwarding voice box the forwarded message is considered as a
message that has been heard by the user.
To automatically call the sender of a message
The ‘Return call’ feature allows a user to initiate a call to the sender of a
message in their voice box.
When you have listened to a message in the Voicemail select the ‘Return Call’
option
The system initiates a call to that number
Note
To return calls to external callers the Caller ID service must be
available on the lines.
To record your own Voice Mailbox greeting:
Each extension, which has been allocated a Voice Mailbox, can record its own
greeting. This will be relayed to callers who are answered by the Voice
Mailbox.
At your extension, press the MESSAGE Key.
Select ‘Voice Mail.
Enter your extension number when prompted.
Enter your Voicemail Password, (1111 by default), followed by #.
Select ‘Greeting’.
Select ‘Record greeting’
Speak to record a personalized greeting when prompted.
Press ‘Confirm’.
Press the Speakerphone Key to finish programming
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