5330/5340 IP Phone SIP User and Administrator Guide
Getting Started
In SIP mode, the Mitel
®
5330 and 5340 IP Phones manage their own call states and features. SIP
uses the Internet to connect your phone to other SIP phones. To make a call you can dial by SIP
URL or by IP address. You can also make calls to phones on the Public Switched Telephone
Network (PSTN), or “regular”, phone network. If you have an account with a SIP Service Provider,
you can also dial by user ID (Identification) name or extension number.
In SIP Enhanced mode, your 5330 or 5340 IP Phone becomes a dedicated SIP phone with
advanced features like shared lines: Bridged Line Appearances (BLA) in Sylantro environments
and Shared Call Appearances (SCA) in Broadsoft environments. For more information about SIP
Enhanced mode, refer to Administrator Tools on page 27.
For information about programming features on your SIP-supported phone, refer to this guide and
to the Web Configuration Tool online Help (see Supporting Documentation on page 7).
SIP User Accounts and Passwords
Your Administrator usually configures SIP accounts for SIP phone Users and Administrators. You
need a SIP User account in order to
• Register your phone with your SIP Service Provider
• Make calls by dialing a user ID name or extension number
• Access the Web Configuration Tool
If you do not have a SIP user account, you can use your phone with limited access to some SIP
features and functionality (for example, you will not be able to dial by user ID name or extension
number.).
SIP Administrative Mode
Administrators need an administrator user account and password to
• Modify network configuration settings and SIP Service Provider information
• Access SIP setting menus through the phone’s Settings Key interface and Web
Configuration Tool Administrator pages.
See Administrator Tools on page 27 for more information.
About your SIP Phone
The Mitel 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class
telephones that provide voice communication over an IP network. They both feature a large
graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable
multi-function keys, and the 5340 IP Phone offers 48 programmable multi-function keys for one-
touch feature access. Both phones provide ten fixed feature keys for convenient access to
features such as Conferencing, Redial, and many customizable user settings as well as
navigational keys to access various screens and application layers.
For more key and feature information, see Elements of Your Phone on page 3.
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