MO-SYS StarTracker Max - Page 69

Usually changing the lens results in the “lens centre shift” changing, as this is a󰍒ected by
tiny variations in how the lens is mounted on the camera. See the lens sanity check above
for how to diagnose this.
Remounting the sensor bracket usually results in the O󰍒sets P/T/R O󰍒sets (i.e., angular
o󰍒sets) slightly changing.
16.4 No Tracking Data (IP)
General Causes:
Hardware: - Ethernet cables not connected - Faulty ethernet cables - Miscon󰍓gured or 󰍓rewalled
switches/routers - Faulty hardware in StarTracker, virtual set machine or switches/routers
Software: - Windows Defender 󰍓rewall turned on in the virtual set software - Incorrect network
IP/netmask settings in the virtual set software or StarTracker - UDP data sending turned o󰍒 in
StarTracker - Incorrect interface or network method speci󰍓ed in StarTracker
Checklist
Verify that the ethernet cable is connected on the StarTracker and virtual set machine
sides, and that the orange/green lights on the RJ45 socket are blinking.
Verify the IP address of the correct network adapter in the virtual set machine following the
networking steps in the StarTracker manual. The virtual set machine may have multiple
network adapters, in which case ensure you are looking at the correct one!
Verify the connection method in the Data → Network menu of the StarTracker is appropriate
to the physical network type between the StarTacker and virtual set machine, and that the
IP address and netmask of the StarTracker is correct and compatible with the virtual set
machine. See the networking steps in the StarTracker manual for guidance
Verify that the IP address shown in the status display in the Data → Network menu is
sensible and says connected (static method) or Unknown [DHCP/link local]
Verify the IP address and port in the Data menu corresponds to the IP and port of the
virtual set machine, protocol is correct (e.g., Mo-Sys F4) and that Send UDP is turned on
Verify that Windows Defender 󰍓rewall is turned o󰍒 on the virtual set machine as this often
blocks UDP packets from the StarTracker. Note: it sometimes turns itself on even if it was
turned o󰍒 before!
Click Data → UDP Out → Ping 1,2,3 to ping the IP of the virtual set machine. Wait 5s for the
test to 󰍓nish (“…” will show) – It will either show “Ok” or “Fail”. If it shows “OK” then the
StarTracker can “see” the virtual set machine and something else other than networking
may be wrong, such as protocol, port or con󰍓guration settings in the virtual set software
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StarTracker Max Manual
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